Context
In the last decade of data-driven decision-making, Machine Learning (ML) systems reign supreme. Because of the different characteristics between ML and traditional Software Engineering systems, we do not know to what extent the issue-reporting needs are different, and to what extent these differences impact the issue resolution process.
Objective
We aim to compare the differences between ML and non-ML issues in open-source applied AI projects in terms of resolution time and size of fix. This research aims to enhance the predictability of maintenance tasks by providing valuable insights for issue reporting and task scheduling activities.
Method
We collect issue reports from Github repositories of open-source ML projects using an automatic approach, filter them using ML keywords and libraries, manually categorize them using an adapted deep learning bug taxonomy, and compare resolution time and fix size for ML and non-ML issues in a controlled sample.
Result
147 ML issues and 147 non-ML issues are collected for analysis. We found that ML issues take more time to resolve than non-ML issues, the median difference is 14 days. There is no significant difference in terms of size of fix between ML and non-ML issues. No significant differences are found between different ML issue categories in terms of resolution time and size of fix.
Conclusion
Our study provided evidence that the life cycle for ML issues is stretched, and thus further work is required to identify the reason. The results also highlighted the need for future work to design custom tooling to support faster resolution of ML issues.