Bringing technology and humanitarian values together: A framework to design and assess humanitarian information systems

Coletti, Paola; Mays, Robin E.; Widera, Adam

doi:10.1109/ict-dm.2017.8275687

Cited by 4 publications

(1 citation statement)

References 15 publications

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“…Cultural references are not widespread in the literature. Coletti et al (2018) is an exception when they discuss the necessity of understanding humanitarian organisations values and culture when designing IS. Cultural arrangements are also only discussed to a small extent in this studies empirical data.…”

Section: Cultural Arrangementsmentioning

confidence: 99%

Digital Transformation for Crisis Volunteerism : A study in the aftermath of the Swedish Forest Fires Crisis in 2018

Murphy

2021

FiF-avhandling - Filosofiska Fakulteten – Linköpings Universitet

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In the summer of 2018, Sweden was taken by surprise and engulfed by forest fires on an unprecedented scale. Various forms of crisis volunteerism (CV) proved essential in the large scale response that ensued. Previous information systems (IS) research gives insights, both theoretically and practically, on the potential of IS and digitalisation to enhance and support crisis response. However, the forest fires demonstrated that CV practices and practitioners in Sweden have practically no such support. CV is, in other words, an essential part of the crisis response system, but unsupported by dedicated digitalisation. The aim of this thesis is therefore to understand what is required to enable a digital transformation (DT) that will significantly improve CV practice and the overall crisis response system.Sweden is not unique in this respect. From an international perspective, IS research devotes much attention to the area of crisis response. However, this is most commonly done using the perspective and needs of crisis management stakeholders as a departing point. Also, despite research on and the availability of IS solutions, the degree of practical implementation would appear to be low. This thesis is therefore also based on the perceived knowledge gap that the lack of IS and digitalisation supporting CV is, in part, a result of the lack of research focus on volunteer stakeholders and the CV practice itself. Another gap noted is the lack of knowledge regarding the real-world practice of CV which contributes to undermining the development and use of IS solutions for CV.This thesis, therefore, provides a much needed holistic understanding of real-world CV. This understanding moves the perspective of volunteer stakeholders to the forefront without losing the perspective of crisis management. This has been done via an empirical study in the aftermath of the Swedish forest fires crisis as well as via studies of international IS literature on crisis response and CV. This has resulted in a unique holistic and comprehensive model that relates to the complexity, dynamics and emergence involved in CV practice. Via this model it is possible to relate specific parts or aspects of CV practice, to the whole practice area and continue modelling attributes in greater detail, as required, depending on DT or IS design needs.Underlying the focus in this thesis lies a mild critique of previous IS research with more reductionist approaches, whereby the relevance of broader contextual understandings has been downplayed. The thesis This work, Digital Transformation: A Study in the Aftermath of the Swedish Forest Fires Crisis in 2018, is written by Maria Murphy, Linköping University. She presents this work as her licentiate thesis in Information Systems,

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Section: Cultural Arrangementsmentioning

confidence: 99%

Digital Transformation for Crisis Volunteerism : A study in the aftermath of the Swedish Forest Fires Crisis in 2018

Murphy

2021

FiF-avhandling - Filosofiska Fakulteten – Linköpings Universitet

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Deep Learning and Social Media for Managing Disaster: Survey

Bouzidi

Boudries

Amad

2021

Lecture Notes in Networks and Systems

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Medical School Civic Engagement During COVID-19: Activating Institutions for Equitable Community Response

Franco,

Davis,

Kalet

et al. 2023

Journal of Humanistic Psychology

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The Medical College of Wisconsin (MCW) serves the Milwaukee metro area, one of the most diverse and segregated urban areas in the United States. In the acute crisis phase of the COVID-19 pandemic, MCW’s Civic and Community Engagement (C/CE) efforts were leveraged to address community concerns around four key initiatives: (a) availability of personal protective equipment in community; (b) food and housing issues for homeless individuals; (c) the need for multi-lingual, culturally tailored public health information around infection control through work with artists, influencers, and community health workers; and (d) later, addressing vaccination disparities and fears in an equitable way. These efforts were undertaken in collaboration with the City of Milwaukee Health Department, the Milwaukee County Office of African American Affairs, and other external partners. A multi-actor case study approach examined the intersection of Institutions of Higher Education, government, and community—with a particular emphasis on how Schools of Medicine can serve a unique role in bridging these domains to create a more robust framework for equitable, humanistically informed community crisis response. Implications for future public health disasters, as well as institutional civic engagement in response to pervasive, day-to-day problems around upstream determinants of health are explored.

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Bringing technology and humanitarian values together: A framework to design and assess humanitarian information systems

Cited by 4 publications

References 15 publications

Digital Transformation for Crisis Volunteerism : A study in the aftermath of the Swedish Forest Fires Crisis in 2018

Digital Transformation for Crisis Volunteerism : A study in the aftermath of the Swedish Forest Fires Crisis in 2018

Deep Learning and Social Media for Managing Disaster: Survey

Medical School Civic Engagement During COVID-19: Activating Institutions for Equitable Community Response

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