“…Blaming the mother for her previous behavior will not facilitate positive behavior change. Intake appointments should be completed within the same day or no later than 2 working days after first contact to significantly reduce the attrition rate between initial contact and the intake appointment (Festinger, Lamb, Kirby, & Marlowe, 1996;Festinger, Lamb, Kountz, Kirby, & Marlowe, 1995;Festinger, Lamb, Marlowe, & Kirby, 2002;Stark, Campbell, & Brinkerhoff, 1990;Stasiewicz & Stalker, 1999).…”