Breast cancer patients’ trust in physicians: The impact of patients’ perception of physicians’ communication behaviors and hospital organizational climate

Kowalski, Christoph; Nitzsche, Anika; Scheibler, Fueloep; Steffen, Petra; Albert, Ute‐Susann; Pfaff, Holger

doi:10.1016/j.pec.2009.09.003

Cited by 53 publications

(38 citation statements)

References 17 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Asked whether they would recommend counseling and support by a BCN to other women in a similar situation, 81% checked 'yes, definitely' and 19% marked 'perhaps' (table 1). [8]. The time available to talk to a doctor is limited and scheduled in a hospital setting within the framework of ward rounds, senior physician case presentations, and specialist consultation hours.…”

Section: Bcn Consultationmentioning

confidence: 99%

The Impact of Breast Care Nurses on Patients’ Satisfaction, Understanding of the Disease, and Adherence to Adjuvant Endocrine Therapy

Albert

Zemlin²,

Hadji³

et al. 2011

Breast Care

Self Cite

View full text Add to dashboard Cite

Background: Breast care nurses (BCNs) are specialized caregivers in certified breast cancer center teams. The impact of a BCN’s work remains unknown. Patients and Methods: The role of BCN care was evaluated in a post-discharge mail survey of 360 patients. Results: A total of 207 (87%) of 237 (66%) returned questionnaires were analyzed; 171 (83%) patients had BCN contact, 36 (17%) did not. The mean global quality of life scores (EORTC-QLQ-C30) were 66.3 for women with contact to a BCN versus 62.5 for women without such contact (p < 0.05). Women with a BCN contact had better results than women without (p < 0.001) for the following parameters: receipt of information material (84 vs. 64%), information about hospital procedures (93 vs. 72%) and treatment plan (91 vs. 63%), and knowledge of own tumor hormone receptor status (83 vs. 53%). Medication adherence correlated with the knowledge about the tumor hormone receptor status and was significantly higher in women having contact with a BCN (79 vs. 56%). The high recommendation rate (81%) reflects the high level of satisfaction with BCNs. A qualitative analysis of comments and suggestions identified aspects to improve BCN services. Conclusions: BCN improve satisfaction and treatment adherence in breast cancer patients.

show abstract

Section: Bcn Consultationmentioning

confidence: 99%

The Impact of Breast Care Nurses on Patients’ Satisfaction, Understanding of the Disease, and Adherence to Adjuvant Endocrine Therapy

Albert

Zemlin²,

Hadji³

et al. 2011

Breast Care

Self Cite

View full text Add to dashboard Cite

show abstract

“…The questionnaire, approved by the ethics committee of the medical faculty of the University of Cologne, was conducted in the style of the total design method [24] with three attempts at contact, and was supplemented by the clinical data supplied by the hospitals. Further details have already been described elsewhere [25][26][27].…”

Section: Methodsmentioning

confidence: 99%

Psychosocial Information Requirements for Multimorbid Breast Cancer Patients in Breast Centres in North Rhine Westphalia

Schmitz

Ernstmann

2015

Geburtshilfe Frauenheilkd

View full text Add to dashboard Cite

show abstract

“…Therefore, physicians need to focus on presenting clear and accurate information to aid the patient through their journey and instigate a relationship of trust, which is tied to an increase in compliance with physicians' recommendations (e.g., Kowalski et al, 2009;Paulsel, McCroskey & Richmond, 2006). Physicians are expected to recognize the contingent nature of medical visits, as patients have different informational needs at different times; physicians can address these needs in a way that avoids professional jargon 6 and is accurately understood by patients (e.g., Eheman et al, 2009;Thompson, 5 Patients' reluctance to communicate effectively with a physician is not necessarily a failing of the patient, but of the improper communication skills and training of the physician (e.g., Hanoch, 2004;Huijer & van Leeuwen, 2000).…”

Section: The Role Of Healthcare Providersmentioning

confidence: 99%

Risk, Activism, and Empowerment

Eid

Nahón-Serfaty

2015

International Journal of Civic Engagement and Social Change

View full text Add to dashboard Cite

The prevalence of breast cancer in Venezuela is particularly alarming, which is attributed to healthcare inequalities, low health literacy, and lagging compliance with prevention methods (i.e., screening and mammography). While the right to health is acknowledged by the Venezuelan constitution, activism beyond governmental confines is required to increase women's breast cancer awareness and decrease mortality rates. Through the development of social support and strategic communicative methods enacted by healthcare providers, it may be possible to empower women with the tools necessary for breast cancer prevention. This paper discusses issues surrounding women's breast cancer, such as awareness of the disease and its risks, self-advocacy, and the roles of activists, healthcare providers, and society. Specifically, it describes a four-year action-oriented research project developed in Venezuela, which was a collaborative work among researchers, practitioners, NGOs, patients, journalists, and policymakers. The outcomes include higher levels of awareness and interest among community members and organizations to learn and seek more information about women's breast cancer, better understandings of the communicated messages, more media coverage and medical consultations, increasing positive patient treatments, expansion of networking of NGOs, as well as a widely supported declaration for a national response against breast cancer in Venezuela.

show abstract

Breast cancer patients’ trust in physicians: The impact of patients’ perception of physicians’ communication behaviors and hospital organizational climate

Cited by 53 publications

References 17 publications

The Impact of Breast Care Nurses on Patients’ Satisfaction, Understanding of the Disease, and Adherence to Adjuvant Endocrine Therapy

The Impact of Breast Care Nurses on Patients’ Satisfaction, Understanding of the Disease, and Adherence to Adjuvant Endocrine Therapy

Psychosocial Information Requirements for Multimorbid Breast Cancer Patients in Breast Centres in North Rhine Westphalia

Risk, Activism, and Empowerment

Contact Info

Product

Resources

About