“…Excluding consumers from the target market through under-or mis-representation in marketing communications can damage the reputation of the represented groups, transmit prejudicial and non-inclusionary messages (Bennett, Hill, & Oleksiuk, 2013;Tadajewski, 2012) and affect individual self-perceptions, self-esteem and social status (Bennett, Hill, & Daddario, 2015;Johnson & Grier, 2012). This, in turn, can motivate consumers to revolt against and be frustrated about the brand that poses the exclusionary threat (Kipnis et al, 2012), and cause loss in consumer buying power and market share (Bennett et al, 2013). On the other hand, consumers who feel part of a brand's target market display more favorable attitudes towards marketing communications of that brand (Puntoni, Vanhamme, & Visscher, 2011), and interpret it as acknowledgement and recognition of their presence in the broader society (Lamont & Molnar, 2001).…”