2020
DOI: 10.1177/2158244020977484
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Brand-Evoked Mental Imagery: The Role of Brands in Eliciting Mental Imagery

Abstract: This research provides evidence of the role played by a brand in the stimulation of mental imagery. We anticipate that a familiar (vs. unfamiliar) brand will evoke higher levels of visual mental imagery in the consumer. In addition, if the consumer exhibits favorability toward the brand, the visual mental imagery evoked will be enhanced. Therefore, we provide evidence of the moderating role of brand favorability in the relationship between brand familiarity and visual mental imagery. Our findings suggest that … Show more

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Cited by 9 publications
(7 citation statements)
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References 55 publications
(92 reference statements)
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“…The results will have implications in encouraging usage based on the rewards of online crisis response strategies. Likewise, BPU is a significant factor in predicting the acceptance of online crisis response strategies (Gavilan & Avello, 2020). The result is consistent with a past study on online crisis response strategies in China (e.g., Goodman et al, 2014;Romenti et al, 2016).…”
Section: Stimulus Organism Response Theorysupporting
confidence: 89%
“…The results will have implications in encouraging usage based on the rewards of online crisis response strategies. Likewise, BPU is a significant factor in predicting the acceptance of online crisis response strategies (Gavilan & Avello, 2020). The result is consistent with a past study on online crisis response strategies in China (e.g., Goodman et al, 2014;Romenti et al, 2016).…”
Section: Stimulus Organism Response Theorysupporting
confidence: 89%
“…Perceived service quality (PSQ) is the customer's judgment of the overall superiority of the product, that is, the customer obtains the services of expectations and cognition based on the intrinsic and extrinsic attributes of the product and service, and then achieves the perceived service quality (Zeithaml, 1988). The intrinsic attributes mainly refer to information about the product itself, such as the function or nature of the product; the extrinsic attributes are attached to the product but have nothing to do with the actual performance of the product, such as brand, price and after-sales guarantee (Gavilan & Avello, 2020). On the other hand, customers rarely can objectively evaluate a product with all relevant information.…”
Section: Introductionmentioning
confidence: 99%
“…This is reflected in the study of Wagstaff et al, 2018, which asserted that for products to enhance theuser's mood, they should have proven themselves to be effective in their specific needs 37 . However, another relevant study found that mood enhancement from the use of cosmetics stems from the user's perception of the brand 38 . The use of higher luxury brands induces pleasure and excitement more than other regular and lower‐end brands.…”
Section: Discussionmentioning
confidence: 99%
“…This would leave most cosmetics ineffective for quite a considerable number of people. However, with advancements in the production process, cosmetics are becoming more targeted to specific human needs 38 . For example, there are cosmetics based on skin type, skin tone, hair texture and even cosmetics with considerations to allergens and sensitivity.…”
Section: Discussionmentioning
confidence: 99%