“…Divergent thinking, or the ability to generate a variety of differing ideas, opinions, or arguments, is an integral part of the creative problem-solving process for individuals and teams (Janis, 1982;Williams, 2004). Moreover, the link between divergent thinking and creativity has been demonstrated in a variety of contexts (Eisenberger, Armeli, & Pretz, 1998;McCrae, 1987;McGlynn, McGurck, Effland, Johll, & Harding, 2004). A reasonable inference from prior research is that organizations with norms for divergent thinking are more likely to inspire creativity in employees and in turn develop fruitful ways to transform crisis into opportunity than those organizations that emphasize more uniform perspectives and approaches to decision making.…”