We analyze the application of the "tridiagonal representation approach" (TRA) to the Schrödinger equation for some simple, exactly-solvable, quantum-mechanical models. In the case of the Kratzer-Fues potential the mathematical reasoning appears to exhibit a serious flaw that invalidates the result and the expression for the energy does not appear to be correct. We also show that the well known Frobenius method, which resembles the TRA, is far simpler, clearer and more elegant; in addition to give the correct result.