Bouncing back in turbulent business environments: Exploring resilience in business networks

Bondeli, Julia V.; Havenvid, Malena Ingemansson

doi:10.1016/j.indmarman.2022.10.022

Cited by 12 publications

(10 citation statements)

References 69 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…, 2014; Darkow, 2019; DesJardine et al. , 2019; Bondeli and Havenvid, 2022). Many papers posit the notion of responses to such external shocks may even make organisations, communities and/or individuals stronger by bouncing “forward” (Manyena et al.…”

Section: Conceptualising Resiliencementioning

confidence: 99%

“…The second tradition is the engineering or materials perspective, in which there is a return of selected variables to a previous pre-disturbance equilibrium or state after an external stress (Pimm, 1984). This approach, widely adopted in a range of business, policy and organisational studies, is based on the notion that resilience represents "bouncing back" to an actual or perceived stable state in recovering from an external shock (Manyena et al, 2011;Aldunce et al, 2014;Darkow, 2019;DesJardine et al, 2019;Bondeli and Havenvid, 2022). Many papers posit the notion of responses to such external shocks may even make organisations, communities and/or individuals stronger by bouncing "forward" (Manyena et al, 2011), "back better" (Matyas and Pelling, 2015) or even "beyond" (Hoegl and Hartmann, 2021), reflecting Luthar et al's (2000, p. 543) contention that individual resilience refers to "positive adaptation within the context of significant adversity".…”

Section: Conceptualising Resiliencementioning

confidence: 99%

See 1 more Smart Citation

The possibilities of resilience for service organisations

Hall,

Naderi Koupaei

2024

JSM

View full text Add to dashboard Cite

Purpose This paper aims to provide an examination of the use of the concept of resilience and its use in service organisation, ecosystem-related literature and the wider social sciences. Design/methodology/approach This paper provides a critical review and commentary on the resilience literature in the social and business sciences and its relevance to service organisations. Findings Two main approaches towards resilience are identified (engineering and socio-ecological resilience) with each having different assumptions about the nature of resilience with corresponding implications for policymaking, indicator selection and application in a service context. These approaches operate at different scales and possess different properties with respect to the likelihood of enacting transformative service marketing. Practical implications Different conceptualisations of resilience have profound implications for resilience-related policymaking as well as understanding change and adaptation in service ecosystems and organisations. Social implications The transformative possibilities of resilience are connected to the active enhancement and construction of social capacity by service organisations and the persistent resilience of the resilience concept. Originality/value This paper highlights the importance of clearly defining the resilience concept and its implications for research and transformative service organisations.

show abstract

Section: Conceptualising Resiliencementioning

confidence: 99%

Section: Conceptualising Resiliencementioning

confidence: 99%

The possibilities of resilience for service organisations

Hall,

Naderi Koupaei

2024

JSM

View full text Add to dashboard Cite

show abstract

“…The concept of resilience has been studied in disparate fields and has “experienced an explosive growth in popularity during the last decade” (Bondeli and Havenvid, 2022, p. 384). In the process, the concept has become synonymous with describing an organization’s ability to cope with a highly competitive service environment.…”

Section: The Relevance Of Resilience For Service Organizationsmentioning

confidence: 99%

“…Folke et al, 2010), or transforming to a new state to survive and thrive under changed circumstances. Building resilience is also inextricably linked with securing well-being and ongoing value creation in response to shocks (Bondeli and Havenvid, 2022;Leino et al, 2024).…”

Section: Introductionmentioning

confidence: 99%

Editorial: Service resilience in an increasingly ambiguous, dynamic and complex world – absorb, adapt and transform

Davey,

Krisjanous,

Ashill

2024

JSM

View full text Add to dashboard Cite

Purpose This editorial introduces a special issue of the Journal of Services Marketing, dedicated to the concept of resilience in the services sector. This editorial aims to identify how service organizations, networks and systems are resilient in the face of or wake of marketplace disruptions. Design/methodology/approach Drawing on available literature in service research, the authors illustrate how service scholars can better understand the processes, relationships and outcomes that are a crucial part of resilience in service organizations. Findings This editorial presents a theoretical framework illustrating interactive, linked and interdependent resource-based resilience practices that enable service organizations and individuals to develop and grow resilience. The special issue papers identified six themes to guide future research: conceptual complexity and challenges of operationalization; culture, context and resilience; antecedents to resilience and outcomes; resilience and the complex world of artificial intelligence and technology; value co-creation; and service ecosystems. Originality/value This editorial presents service researchers with an overview of research examining the concept of resilience. It also demonstrates diversity in how the concept is defined and operationalized. Our theoretical framework illustrates a new way of conceptualizing service resilience by identifying three resource-based resilience practices in an increasingly ambiguous, dynamic and complex service world. Together these underpin the six themes for further research.

show abstract

“…Consequently, the focus of extant research is transitioning from establishing the direct relationship between environmental scandals and corporate performance to investigating the connection between environmental scandals and CR. This shift aims to explore the various factors that may influence CR in the context of environmental scandals (Bondeli & Havenvid, 2022; Shao & An, 2022; Smith et al, 2023).…”

Section: Introductionmentioning

confidence: 99%

The intensity of environmental scandals, responsible innovation, and corporate resilience: The moderating role of relational trust

Xia,

Delei

2024

Manage Decis Econ

View full text Add to dashboard Cite

Research on the reasons contributing to the heterogeneous effects of environmental scandals on corporate performance remains limited. This study examines the factors of corporate resilience (CR) and employs event system theory to investigate the roles of responsible innovation (RI) and relational trust (RT) in shaping the relationship between environmental scandal intensity (ESI) and CR. We focus on examining the mediating role of RI in the relationship between ESI and CR and consider the moderating effect of RT. Analyzing survey data from 211 Chinese companies, we find that RI significantly mediates the inverted U‐shaped impact of ESI on CR. Moreover, RT regulates this relationship. These findings help extend our knowledge on the practice of CR when a scandal occurs and during its aftermath.

show abstract

Bouncing back in turbulent business environments: Exploring resilience in business networks

Cited by 12 publications

References 69 publications

The possibilities of resilience for service organisations

The possibilities of resilience for service organisations

Editorial: Service resilience in an increasingly ambiguous, dynamic and complex world – absorb, adapt and transform

The intensity of environmental scandals, responsible innovation, and corporate resilience: The moderating role of relational trust

Contact Info

Product

Resources

About