Blending engineering content with design thinking and UX to maximize student engagement in a technical communication class

Shalamova, Nadya

doi:10.1109/ipcc.2016.7740493

Cited by 15 publications

(4 citation statements)

References 6 publications

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“…A key issue in effective TPC pedagogy is student engagement, that is, attracting engineering students to TPC and making them aware of its importance in engineering practice. Apart from interdisciplinary collaboration, it is also useful to approach TPC from an engineering perspective, designing TPC programs that draw on engineering contents and design thinking (Shalamova, 2016;Lane, 2021). Such approaches can facilitate dialogue in interdisciplinary faculty collaboration as well as help students draw on their own skill sets and knowledge, integrating engineering knowledge and communication so as to produce written and spoken texts that can fulfil the expectations from both engineering and communication lecturers (apart from other audiences to which they may be addressed).…”

Section: Tpc In Engineering Educationmentioning

confidence: 99%

Handbook of Research on Improving Engineering Education With the European Project Semester

2022

Advances in Higher Education and Professional Development

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In the European Project Semester (EPS), communication is key. It is through continuous communication that project teams can plan and develop their projects, involving supervisors and companies in internationalized contexts. Furthermore, project outcomes are defined in the form of communication artifacts, typically a written report and an oral presentation, both of which are assessed in terms of their contents and communicative value. Set in the context of the EPS programme at UPC, this chapter situates TPC in engineering education and identifies communication practices as part of the professional practices of engineers. After presenting the main approaches to TPC in engineering, the chapter discusses how TPC is approached from a problem-solving perspective. The rationale and organization of the TPC course are presented, together with examples of tasks based on a practical methodology that promotes familiarization, practice, reflection and dialogue. From the principles discussed, a specific proposal is made for integrating TPC in EPS and similar capstone programmes. From an interdisciplinary perspective, this chapter reflects on the importance of TPC in engineering education, the requirements of globalized professional settings and the pervasiveness of digitalization, to discuss how engineering students can effectively engage in international engineering communication.

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Section: Tpc In Engineering Educationmentioning

confidence: 99%

Handbook of Research on Improving Engineering Education With the European Project Semester

2022

Advances in Higher Education and Professional Development

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“…In design thinking, we often associate the stage of empathy, or empathizing with the user, with inclusion, as it is key to generating "human-centered products and services" (Shalamova, 2016). Inclusion, however, can be critical to every stage of design thinking.…”

Section: Definition and Backgroundmentioning

confidence: 99%

Rapid Prototyping

Gollihue

2022

Keywords in Design Thinking: A Lexical Primer for Technical Communicators &Amp; Designers

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“…Duin and colleagues at the University of Minnesota have shown how design thinking can serve as the guiding principle for fostering interdisciplinary collaboration in TPC programs (Duin et al, 2017). In terms of pedagogy, Shalamova (2016) used design thinking as a UX method in her TPC course as a way to provide additional opportunities for student engagement. Weedon and Fountain (2019) theorized design thinking as genre knowledge that can aid TPC students in understanding disciplinary conventions and raise rhetorical awareness in the design process.…”

Section: Stream 1: Design Thinkingmentioning

confidence: 99%

Investigating the Impact of Design Thinking, Content Strategy, and Artificial Intelligence: A “Streams” Approach for Technical Communication and User Experience

Verhulsdonck

Howard

Tham

2021

Journal of Technical Writing and Communication

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Technical and professional communication (TPC) and user experience (UX) design are often seen as intertwined due to being user-centered. Yet, as widening industry positions combine TPC and UX, new streams enrich our understanding. This article looks at three such streams, namely, design thinking, content strategy, and artificial intelligence to uncover specific industry practices, skills, and ways to advocate for users. These streams foster a multistage user-centered methodology focused on a continuous designing process, strategic ways for developing content across different platforms and channels, and for developing in smart contexts where agentive products act for users. In this article, we synthesize these developments and draw out how these impact TPC.

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Blending engineering content with design thinking and UX to maximize student engagement in a technical communication class

Cited by 15 publications

References 6 publications

Handbook of Research on Improving Engineering Education With the European Project Semester

Handbook of Research on Improving Engineering Education With the European Project Semester

Rapid Prototyping

Investigating the Impact of Design Thinking, Content Strategy, and Artificial Intelligence: A “Streams” Approach for Technical Communication and User Experience

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