Bibliometric Analysis of Islamic Business Model to Explore the Determinants of Customer Satisfaction

Abstract

This study aims to provide a bibliometric analysis of the Islamic business model. This study presents bibliometric analysis and identifies publication trends within the scope of the Islamic business model in journals indexed by the dimensions database from 1994 to 2022. This study uses descriptive statistics based on 217 published articles related to the Islamic business model. The data was collected from the dimensions database and analyzed using VOSviewer. The results showed that most articles on Islamic business models were published in 2021. The journals that contain the most articles on Islamic business models are the “Journal of Islamic business ethics” and the “Journal of Islamic Marketing.” The most cited article is “Islamic Ethics and the Implications for Business”. There are 7 clusters in the development map of Islamic business model research. In research on Islamic business models, the words that often appear in the title are “effect, business model, and Islamic banking.” Recent research related to the Islamic business model relates to Islamic business and customer satisfaction.