“…While many NGOs and policymakers advocate the development of an alternate system through which migrant workers can identify jobs abroad and navigate the pre-departure requirements without the need for a broker, most accept that brokers will be widely used until such a time as a tried and tested alternative is implemented (Taylor-Nicholson et al, 2014). In the short term, prospective migrants, including repeat migrants, would benefit from measures that: 1) encourage accountability and professionalism among agents, for example by developing a government system to register agents, holding manpower companies accountable for the use of unregistered agents, and streamlining the way in which complaints cases against agents are dealt with; 2) help migrants acquire migration related information and vet brokers and manpower companies; and 3) ultimately reduce the need for agents, for example by decentralising labour migration services, expanding the role of local government agencies in handling pre-departure steps, and strengthening migrant resource centres (Sijapati & Nair, 2014;Taylor-Nicholson et al, 2014).…”