Beyond The Pandemic: Human Resource Management Insights for Navigating Through Global Crises

Abstract

The COVID-19 pandemic impacted individuals, corporations, and society as a whole. Due to the global health crisis, businesses were obliged to redefine Human Resources Management (HRM) to recruit and engage the finest personnel to achieve organizational goals. The epidemic brought forth a slew of hitherto unforeseen job circumstances. Thus, we explored the obstacles that HR managers faced and how they capitalized on the possibilities presented by the crisis. We adopted a qualitative method to learn about HR practitioners' experiences managing HR during the pandemic. The thematic analysis evaluated the data from 17 in-depth interviews. The resultant themes showed that switching from commuting to telecommuting, bridging the digital divide, driving through the uncertainty, managing the infodemic, remaining vigilant, hunting, engaging, and enriching the talent, sizing up the elbow grease, and nurturing trust are all challenging. Participants disclosed the opportunities for embracing e-HRM and the forefront of technology, bolstering the wrinkles, and flourishing the talents. The paper's theoretical contribution was to uncover newly emerging HR issues and possibilities. These insights will be crucial for HR practitioners in capitalizing on the positive aspects of the crisis while confronting the constraints.