Beyond the organisation: The design and management of E-mentoring systems

Headlam‐Wells, Jenny; Gosland, Julian; Craig, Jane

doi:10.1016/j.ijinfomgt.2006.04.001

Cited by 52 publications

(36 citation statements)

References 21 publications

(13 reference statements)

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“…The Internet enables diverse modes of communication such as email, videoconferencing and various social media applications. Such communication technologies have been used for online mentoring (Bierema & Merriam, 2002) in a range of different contexts including workforce development (Bierema & Hill, 2005), entrepreneurial education (Perren, 2003), career development (Headlam-Wells, Gosland, & Craig, 2006) and learning development (Thompson, Jeffries, & Topping, 2010). The literature also shows that online mentoring has been extensively used for promoting social equity and educational advancement (Single & Single, 2005).…”

Section: Online Mentoringmentioning

confidence: 99%

“…While early online mentoring approaches were based around email exchange (Stone, 2010), increasingly online mentoring has taken place in a purpose built learning environment within which human-to-human interactions are combined with human-to computer interactions (Headlam-Wells et al, 2006). Brightside follows this approach by offering participants both access to career mentoring as well as various kinds of career information and interactive online career support.…”

Section: Online Mentoringmentioning

confidence: 99%

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Ensuring quality in online career mentoring

Hooley

Hutchinson

Neary

2015

British Journal of Guidance & Counselling

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This article explores the issue of quality in online career mentoring. It builds on a previous evaluation of Brightside, an online mentoring system in the UK which is primarily aimed at supporting young people's transitions to further learning. The article notes that participants in Brightside's mentoring programmes reported satisfaction with their experiences, with many stating that it helped them to make decisions and to positively change their learning and career behaviours. However, the article argues that there are challenges in ensuring quality and consistency connected to both the voluntary nature of mentoring and the online mode. The article proposes a 10-point quality framework to support quality assurance, initial training and professional development for online mentors. Keywords: mentoring, online mentoring, quality IntroductionThis article explores the issue of quality in a series of online mentoring programmes delivered using Brightside's 1 mentoring system and career information websites. Brightside is a UK-based charity which provides online mentoring to help young people access career and educational opportunities.

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Section: Online Mentoringmentioning

confidence: 99%

Section: Online Mentoringmentioning

confidence: 99%

Ensuring quality in online career mentoring

Hooley

Hutchinson

Neary

2015

British Journal of Guidance & Counselling

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“…In addition, e-mentoring can increase interpersonal communication skills (Adams & Crews, 2004), written communication skills (Brown & Dexter, 2002;Fodeman, 2002;Haas, Tully, & Blair, 2002), and teamwork skills (Fodeman, 2002). When asked after participating in an e-mentoring program, protégés stated they gained personal and career development, greater clarity of career goals, and greater confidence (Headlam-Wells, Gosland, & Craig, 2006). E-mentoring relationships can also increase protégés' self-esteem and self-efficacy (Adams & Crews, 2004).…”

Section: Introductionmentioning

confidence: 99%

E-mentoring: A Model and Review of the Literature

Neely¹,

Cotton²,

Neely³

2017

THCI

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Abstract:With the growth of technology and greater use of virtual teams, organizations have increasingly begun to use ementoring for socializing, training, and developing individual employees via technology. Despite the growing importance of e-mentoring, relatively little research has examined its process or effectiveness. Therefore, we: 1) provide a framework for understanding the e-mentoring process, 2) review the e-mentoring literature, and 3) present hypotheses to generate additional research on e-mentoring. As technology develops, the use of e-mentoring and, thus, the need to better understand it will grow.

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“…With the exception of a small number of mentoring programmes which use a formal matching system, most tend to use a 'hand-sift' method, whereby mentees are matched with a mentor who suits their needs [29]. However, if a number of people of remarkable size is faced, this type of selection can unfortunately not be applied.…”

Section: Introductionmentioning

confidence: 99%

“…However, if a number of people of remarkable size is faced, this type of selection can unfortunately not be applied. Therefore, [29] suggest a set of eleven criteria that allow the automation of the process, together with application criteria: …”

Section: Introductionmentioning

confidence: 99%

SeMatching: Using Semantics to Perform Pair Matching in Mentoring Processes

Colomo‐Palacios

Gómez-Berbís

García-Crespo

et al. 2009

Visioning and Engineering the Knowledge Society. A Web Science Perspective

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Abstract. The importance of the human factor in 21st century organizations means that the competent development of professionals has become a key aspect. In this environment, mentoring has emerged as a common and efficient practice for the development of knowledge workers. Following the surge of concepts such as eMentoring, advancements of the Internet and its evolution towards a Semantic Web, such developments present novel opportunities for the improvement of the different characteristics of mentoring. Basing itself on such advancements, this paper presents SeMatching, a semantics-based platform which utilizes different personal and professional information to carry out pair matching of mentors and mentees.

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Beyond the organisation: The design and management of E-mentoring systems

Cited by 52 publications

References 21 publications

Ensuring quality in online career mentoring

Ensuring quality in online career mentoring

E-mentoring: A Model and Review of the Literature

SeMatching: Using Semantics to Perform Pair Matching in Mentoring Processes

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