2018
DOI: 10.3389/fpsyg.2018.01655
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Beyond Self-Report: A Review of Physiological and Neuroscientific Methods to Investigate Consumer Behavior

Abstract: The current paper investigates the value and application of a range of physiological and neuroscientific techniques in applied marketing research and consumer science, highlighting new insights from research in social psychology and neuroscience. We review measures of sweat secretion, heart rate, facial muscle activity, eye movements, and electrical brain activity, using techniques including skin conductance, pupillometry, eyetracking, and magnetic brain imaging. For each measure, after a brief explanation of … Show more

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Cited by 95 publications
(111 citation statements)
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References 213 publications
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“…The brand identity is associated primarily with the design of visual objects for the effective promotion of territories. In works [11] emphasizes the importance of eye tracking study as a predictor of consumer choice. At the same time, the location of the visual stimulus plays a special role.…”
Section: Resultsmentioning
confidence: 99%
“…The brand identity is associated primarily with the design of visual objects for the effective promotion of territories. In works [11] emphasizes the importance of eye tracking study as a predictor of consumer choice. At the same time, the location of the visual stimulus plays a special role.…”
Section: Resultsmentioning
confidence: 99%
“…In order to determine whether the participant's arousal state changes during viewing different spatial applications of the same color combination, we also examined pupil size changes. According to the literature, the pupil size can be an indicator of emotional response, arousal, and strong interest (Sirois and Brisson, 2014;Bell et al, 2018;Mathôt, 2018); therefore, the pupil size for each AOI was calculated during FL, PL, and PS.…”
Section: Pupil Size Differencesmentioning
confidence: 99%
“…Consequently, the forwardlooking robot's face subtended 5.5º by 7.1º of visual angle. Whereas a range of eye-tracking techniques has previously been used in robotics research (see [16] for review), infrared / near-infrared videobased eye-tracking was deemed most suitable for our application [17,18]. Therefore, we used a screen-mounted SMI RED500 eyetracker by iMotion (SensoMotoric Instruments GmbH, Teltow, Germany) with a sampling rate of 500 Hz and spatial accuracy of 0.4º to record binocular gaze data.…”
Section: Apparatusmentioning
confidence: 99%