2022
DOI: 10.1108/ijchm-10-2021-1288
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Beyond “good company”: The mediating role of innovation in the corporate social responsibility and corporate firm performance relationship

Abstract: Purpose The link between corporate social responsibility (CSR) and corporate firm performance (CFP) has been extensively studied, but a significant research gap remains when considering potential mediating factors that can provide a more comprehensive and complete picture of the CSR-CFP link. Among the possible mediators, innovation is one of the most noteworthy factors, but previous studies have found inconsistent results between CSR and innovation in the service industry context. Existing studies have report… Show more

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Cited by 19 publications
(12 citation statements)
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References 103 publications
(173 reference statements)
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“…Ge, Xiao [137] demonstrated that innovation input mediates the relationship between ESG and the high-quality development of Chinese enterprises. Yoo, Yeon [138] confirmed the mediating role of technology on CSR and corporate financial performance in the US hospitality industry. Shih [139] also noted that innovation, an outcome of knowledge management, mediates the CSR contribution to promoting corporate's performance.…”
Section: The Mediating Role Of Innovation On the Relationship Between...mentioning
confidence: 87%
“…Ge, Xiao [137] demonstrated that innovation input mediates the relationship between ESG and the high-quality development of Chinese enterprises. Yoo, Yeon [138] confirmed the mediating role of technology on CSR and corporate financial performance in the US hospitality industry. Shih [139] also noted that innovation, an outcome of knowledge management, mediates the CSR contribution to promoting corporate's performance.…”
Section: The Mediating Role Of Innovation On the Relationship Between...mentioning
confidence: 87%
“…For instance, ESG practices help enhance hospitality firms’ stakeholder satisfaction and boost their loyalty (e.g. employees and customers) (Guzzo et al , 2022; He et al , 2022; Kim et al , 2022), strategizing their trust as critical and intangible resources for innovative competitive advantages (Yoo et al , 2022). ESG practices then create a good reputation among the public to be perceived as more trustworthy (Park et al , 2019; Yeon et al , 2021).…”
Section: Literature Review and Hypothesesmentioning
confidence: 99%
“…Likewise, evidence suggests that CSR improves corporate financial performance through cost savings and enhances relationship building between a company and its stakeholders (e.g. shareholders, suppliers and the local community at large) (Franco et al , 2020; Kucukusta et al , 2019; Smith et al , 2023; Yoo et al , 2022). Moreover, CSR yields numerous benefits to employees including higher job satisfaction and greater productivity (Farmaki et al , 2022; Kim et al , 2022).…”
Section: Introductionmentioning
confidence: 99%