Beyond Access: Accessibility-Related Online Information

Abstract

The current study provides an exploratory analysis of the accessibility-related content concerning facilities and services provided by accommodation establishments in the top 10 most livable US cities for wheelchair users. By addressing a significant gap in the literature, this study provides greater contextualization of the challenges identified in extant work, as well as identifies opportunities for growth, development, and advocacy surrounding the nexus of tourism and disability, and advances a call for more comprehensive facilities, services, and accessibility information.