Bewertung der Einsatzpotenziale und Risiken von Robotic Process Automation

Brettschneider, Jennifer

doi:10.1365/s40702-020-00621-y

Cited by 14 publications

(3 citation statements)

References 11 publications

(18 reference statements)

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Decisions within the process must therefore be made by human employees. As a result, a bot (compared to an employee) may execute individual process steps faster and in higher quality, but the cycle time of the overall process is limited (Brettschneider, 2020). Here, the cycle time on the number of exceptions that occur in the form of decision requirements.…”

Section: Weaknesses Of Robotic Process Automationmentioning

confidence: 99%

See 1 more Smart Citation

How to conduct successful business process automation projects? An analysis of key factors in the context of robotic process automation

Schlegel,

Rosenberg,

Fundanovic

et al. 2024

BPMJ

View full text Add to dashboard Cite

PurposeIn recent years, the robotic process automation (RPA) technology, a software-based method to automate routine tasks in business processes, has gained significant interest and adoption. However, many implementation projects fail and current literature lacks a synthesis and comprehensive overview of factors that challenge the implementation of RPA, have an impact on success or failure of projects, or, play an enabling role in an RPA project. Hence, the purpose of this research is to identify key factors that should be considered by organizations when conducting an RPA project.Design/methodology/approachThe paper adopts a qualitative methodology based on data collected in a systematic literature review (SLR) and interviews with 10 RPA experts. Using inductive coding, an integrated framework of key factors is developed.FindingsThe results suggest that the key factors for a successful RPA introduction can be divided into human, organizational and technical factors. Important aspects include for example project management techniques, capabilities and skills of employees, as well as data security considerations.Originality/valueThe paper contributes to knowledge by synthesizing previously dispersed knowledge into an integrated framework, as well as by complementing previous results with new qualitative, empirical data. Additionally, the RPA-specific factors are put into the perspective of persistent problems in information systems development.

show abstract

Section: Weaknesses Of Robotic Process Automationmentioning

confidence: 99%

“…Practice shows that an investment in RPA technology amortizes in most use cases after just twelve months. It should be noted, however, that depending on the project, the return on investment can vary (Brettschneider, 2020).…”

Section: Introductionmentioning

confidence: 99%

How to conduct successful business process automation projects? An analysis of key factors in the context of robotic process automation

Schlegel,

Rosenberg,

Fundanovic

et al. 2024

BPMJ

View full text Add to dashboard Cite

show abstract

“…Auch ist es für Anwender der Technologie schwer einzuschätzen, für welche Bereiche und Anwendungen RPA geeignet ist. Vor allem Unternehmen, die sich neu mit der Technologie RPA beschäftigen, fehlt es häufig an einer Vision und einer passenden RPA-Strategie (Brettschneider 2020(Brettschneider :1104. Ein Gesamtüberblick über das Thema RPA, welcher notwendig ist, um eine RPA-Strategie zu entwickeln, sowie ein Überblick über die Funktionalitäten und Möglichkeiten der Technologie sind nicht vorhanden.…”

Section: Motivation Und Lösungsansatzunclassified