Best Practices for Municipalities to Promote Online Citizen Participation and Engagement on Facebook: A Narrative Review of the Literature

Guillaumie, Laurence; Vezina-Im, Lydi-Anne; Bourque, Laurence; Boiral, Olivier; Talbot, David; Harb, Elsie

doi:10.3390/socsci13030127

Cited by 2 publications

References 25 publications

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Prevailing Issues and Actions in Urban Best Practices Across Latin America and the Caribbean

Capra-Ribeiro

2024

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This research examines urban best practices (BPs) across Latin America and the Caribbean to illuminate the prevalent issues and actions associated with these locally implemented initiatives. An analysis of 45 BPs from the UN-Habitat repository was conducted using both quantitative and qualitative methods, organized into three phases. The first phase focused on collecting data such as BP sources, countries of origin, and years of implementation. The second phase identified common problems and actions within the BPs. The third phase involved a cross-sectional analysis to identify significant patterns and trends. The study found that many BPs originated from the Dubai International Award for Best Practices and the Guangzhou International Award for Urban Innovation, with a notable dominance of contributions from Brazil, followed by Argentina and Mexico, while other countries in the region had minimal or no representation. The results revealed shared challenges and commonly adopted actions across diverse BPs, transcending characteristics, locations, and implementation years. The most common issues included financial constraints, bureaucratic complexities, and deficient infrastructure, while active community engagement, collaboration with various stakeholders, and garnering political support were the most recurrent actions. This research contributes novel insights to the field by systematically analyzing real-world case studies in the region, enhancing understanding of the transferability of these practices. It also identifies key similarities that will aid policymakers and practitioners in preparing and optimizing future initiatives for greater success.

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Prevailing Issues and Actions in Urban Best Practices Across Latin America and the Caribbean

Capra-Ribeiro

2024

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Measuring Smart Public Governance Maturity in Public Administration Institutions: A Multi-Attribute Approach

Vujković

2024

Resilience Through Digital Innovation: Enabling the Twin Transition

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The paper conceptualizes a multi-attribute model based on the design science approach for measuring smart public governance maturity in public administration institutions. This is achieved on the basis of a systematic literature review (i.e. content analysis) of Web of Science and Scopus records. The SPG attributes or criteria elicited from these two databases are integrated into a decision support model, thus setting the layout of a multi-attribute model for measuring smart public governance maturity in public administration institutions. The final model conceptualized here consists of 29 attributes or criteria grouped into four categories: (ICT)-enabled governance innovation in the public sector, inter-organisational changes, changes in citizen-government interaction, and outcome–public value creation.

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Best Practices for Municipalities to Promote Online Citizen Participation and Engagement on Facebook: A Narrative Review of the Literature

Cited by 2 publications

References 25 publications

Prevailing Issues and Actions in Urban Best Practices Across Latin America and the Caribbean

Prevailing Issues and Actions in Urban Best Practices Across Latin America and the Caribbean

Measuring Smart Public Governance Maturity in Public Administration Institutions: A Multi-Attribute Approach

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