Best Practices for Engaging Underserved Populations

Stonewall, Jacklin; Fjelstad, Katherine; Dorneich, Michael C.; Shenk, Linda; Krejci, Caroline C.; Passe, Ulrike

doi:10.1177/1541931213601516

Cited by 12 publications

(13 citation statements)

References 16 publications

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“…In promoting equitable and just practices, HF/E professionals must be especially sensitive to marginalized populations, which are often the populations we look to when doing projects incorporating diversity, equity, and inclusion (DEI; Mertens, 2007). This study expands prior work outlining best practices to engage underserved populations (e.g., Stonewall et al, 2017), as we focus on the entire project process rather than strictly data collection.…”

Section: Discussionmentioning

confidence: 98%

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Advancing Equitable and Just Practices in Human Factors and Ergonomics

Lusebrink

Wooldridge

Spiwak

2021

Proceedings of the Human Factors and Ergonomics Society Annual

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Marginalized people are disproportionately harmed by systemic social inequities; human factors and ergonomics (HF/E) professionals can address these systemic issues by developing and implementing equitable and just practices. To identify practical steps to transform ergonomic practice, we thematically analyzed two group discussions from a session focused on diversity, inclusion, and justice at the 2019 Annual Meeting of the Human Factors and Ergonomics Society (HFES). We identified 36 recommendations to advance equitable and just practices in HF/E, for both practitioners and academics. HF/E professionals should be particularly mindful about historical harm when engaging with vulnerable populations and take appropriate steps to ensure the safety and well-being of all people. HF/E professionals can do so by building relations with and empowering community members as well as learning methods of engagement from other fields.

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Section: Discussionmentioning

confidence: 98%

“…At the 2018 Human Factors and Ergonomics Society (HFES) Annual Meeting, attendees of sessions organized with the Diversity and Inclusion Committee requested concrete steps to advance equity and justice in HF/E (Wooldridge et al, 2019). Stonewall (2017) offers best practices for collecting data in marginalized communities.…”

Section: Introductionmentioning

confidence: 99%

Advancing Equitable and Just Practices in Human Factors and Ergonomics

Lusebrink

Wooldridge

Spiwak

2021

Proceedings of the Human Factors and Ergonomics Society Annual

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“…As a result, city officials have struggled to reach these populations. Best practices and implementation strategies were developed to overcome these barriers through a synthesis of related literature and the narratives of other researchers (Table 1) (Cetin & Novoselac 2015;Stonewall et al 2017).…”

Section: Human Behaviour Datamentioning

confidence: 99%

An urban modelling framework for climate resilience in low-resource neighbourhoods

Passe¹,

Dorneich²,

Krejci³

et al. 2020

Buildings and Cities

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Climate predictions indicate a strong likelihood of more frequent, intense heat events. Resourcevulnerable, low-income neighbourhood populations are likely to be strongly impacted by future climate change, especially with respect to an energy burden. In order to identify existing and new vulnerabilities to climate change, local authorities need to understand the dynamics of extreme heat events at the neighbourhood level, particularly to identify those people who are adversely affected. A new comprehensive framework is presented that integrates human and biophysical data: occupancy/behaviour, building energy use, future climate scenarios and near-building microclimate projections. The framework is used to create an urban energy model for a low-resource neighbourhood in Des Moines, Iowa, US. Data were integrated into urban modelling interface (umi) software simulations, based on detailed surveys of residents' practices, their buildings and near-building microclimates (tree canopy effects, etc.). The simulations predict annual and seasonal building energy use in response to different climate scenarios. Preliminary results, based on 50 simulation runs with different variable combinations, indicate the importance of using locally derived building occupant schedules and point toward increased summer cooling demand and increased vulnerability for parts of the population. Practice relevance To support planning responses to increased heat, local authorities need to ascertain which neighbourhoods will be negatively impacted in order to develop appropriate strategies. Localised data can provide good insights into the impacts of human decisions and climate variability in low-resource, vulnerable urban neighbourhoods. A new detailed modelling framework synthesises data on occupant-building interactions with present and future urban climate characteristics. This identifies the areas most vulnerable to extreme heat using future climate projections and community demographics. Cities can use this framework to support decisions and climate-adaptation responses, especially for low-resource neighbourhoods. Fine-grained and locally collected data influence the outcome of combined urban energy simulations that integrate human-building interactions and occupancy schedules as well as microclimate characteristics influenced by nearby vegetation.

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“…Custom content is then delivered through the app, response data is automatically uploaded to a server, and researchers can access the data through the centralized web interface (Kalvelage, Dorneich, Seeger, Welk, Gilbert, Moon, Brown, & Jafir, 2018). Customization within the app and questionnaires was completed with guidance from "Best Practices" for gathering data from underserved populations (Stonewall, et al, 2017). All study materials (recruitment, mobile app, and questionnaires) were offered in two languages (English and Spanish) with plain wording to facilitate communication across language barriers.…”

Section: The Ema Application and Taskmentioning

confidence: 99%

Implications for Using Mobile Ecological Momentary Assessment to Collect Climate Data from Vulnerable Urban Populations

Stonewall

Dorneich

Passe

et al. 2020

Proceedings of the Human Factors and Ergonomics Society Annual

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This work documents the use of Ecological Momentary Assessment (EMA) to gather data on household behaviors related to outdoor temperatures. In order for urban decision-makers to take effective action to address heat events, they must understand vulnerable residents’ current practices in relation to outdoor temperature. However, vulnerable residents are often excluded from research and can be difficult to reach. EMA allows researchers to gather data in real time and in a subject’s natural environment, which reduces recall bias and improves ecological validity. In this study, EMA was used via a mobile phone app to gather information on home cooling behaviors from residents in vulnerable neighborhoods. Few participants reported making changes to their indoor environments apart from adjusting the thermostat. Despite low participation, the experience of conducting this research has resulted in valuable “lessons learned”. These lessons are used to inform implications and considerations for future use of EMA with vulnerable populations.

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Best Practices for Engaging Underserved Populations

Cited by 12 publications

References 16 publications

Advancing Equitable and Just Practices in Human Factors and Ergonomics

Advancing Equitable and Just Practices in Human Factors and Ergonomics

An urban modelling framework for climate resilience in low-resource neighbourhoods

Implications for Using Mobile Ecological Momentary Assessment to Collect Climate Data from Vulnerable Urban Populations

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