“…On the other hand, the methodology used in the literature is mainly qualitative as there are a total of 39 articles using this methodology; while 21 implement quantitative methodology, four of them use both methods and a total of four articles don't relate to any of them. Here, it can also be noted that case studies are the most common method with a total of 16 articles applying (Ikram et al, 2018;Binz and Diaz, 2018;Dominguez, 1997;Fernandez-mendez, 2011;Ferro-soto and Mili, 2013;Fornes et al, 2019;Hoque et al, 2014;Kirankumar, 2016;Manning et al, 2010;Moraes and Rocha, 2014;Pananond, 2007;Pervez et al, 2014;Rao et al, 2017;Sandhu et al, 2012;Rohrbeck et al, 2013;Wang and Gooderham, 2014).…”