Benefits of Mobile Reporting Systems in Social Home Care: The Case of Seven Swedish Municipalities

Han, Shengnan; Juell-Skielse, Gustaf; Smedberg, Åsa; Aasi, Parisa; Nilsson, Anders

doi:10.1017/s026646231400052x

Cited by 3 publications

(16 citation statements)

References 8 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In the group of barriers related to hardware and software, we found that users reported system malfunctions, poor design, and issues regarding software configuration. 35,40,46,63,66,67,70,71,85 In these studies, the software did not reflect users' needs and expectations or did not support their information needs. 70 Some studies described the lack of documentation features.…”

Section: Barriersmentioning

confidence: 98%

“…We classified the selected studies in five groups, according to the main purpose of ICT use by health care aides: (1) improve everyday work (n ¼ 12, 30%), 46,[51][52][53][54][55][56][57][58][59][60][61] (2) access electronic health records for home care (n ¼ 9, 22.5%), [62][63][64][65][66][67][68][69][70] (3) facilitate client assessment and care planning (n ¼ 9, 22.5%), [71][72][73][74][75][76][77][78][79] (4) enhance communication (n ¼ 7, 17.5%), 2,40,80-83 and (5) provide care remotely (n ¼ 3, 7.5%). 35,84,85 Fig.…”

Section: Study Purposementioning

confidence: 99%

“…40 We found barriers associated with the lack of collaboration and integration with current technologies 57,59,68,71 and existing systems. 35,72,76 Such barriers included lack of technical knowledge or skills for implementing and effectively using ICT, 53,83 concerns about interoperability issues, 64,66,69 validity of information (i.e., incompleteness, errors, and inaccurate information), 73,78 lack of continuity in the use of the ICT solution, 40,76 and limitations in software features and system designs. 57,59 Data quality and validity 40,62,72 and communication issues were also reported 40,81 as barriers.…”

Section: Barriersmentioning

confidence: 99%

“…In summary, the most predominant barriers related to the ICT for health care aides were related to incomplete or limited software features, 35,40,46,52,63,66,67,70,71,85 time-consuming ICT (i.e., in use, adoption, or implementation), 2,35,40,51,53,55,56,59,63 64,65,85 heavy or increased workloads, 40,52,55,59,69,[71][72][73]83 and health care aides perceived ICT as not convenient or a useful solution. 55,57,58,64,70,71,74,83 Benefits Several authors have documented the benefits of ICT for health care providers.…”

Section: Barriersmentioning

confidence: 99%

“…55,57,58,64,70,71,74,83 Benefits Several authors have documented the benefits of ICT for health care providers. 66,78,85,87,95,97 However, there is little evidence on the benefits of technology for health care aides. Benefits of ICT are described as tangible or perceived outcomes derived from the implementation or adaptation of ICT.…”

Section: Barriersmentioning

confidence: 99%

See 4 more Smart Citations

Barriers and Benefits of Information Communication Technologies Used by Health Care Aides

et al. 2022

View full text Add to dashboard Cite

Background Although information and communication technologies (ICT) are becoming more common among health care providers, there is little evidence on how ICT can support health care aides. Health care aides, also known as personal care workers, are unlicensed service providers who encompass the second largest workforce, next to nurses, that provide care to older adults in Canada. Objective The purpose of this literature review is to examine the range and extent of barriers and benefits of ICT used by health care workers to manage and coordinate the care-delivery workflow for their clients. Methods We conducted a literature review to examine the range and extent of ICT used by health care aides to manage and coordinate their care delivery, workflow, and activities. We identified 8,958 studies of which 40 were included for descriptive analyses. Results We distinguished the following five different purposes for the use and implementation of ICT by health care aides: (1) improve everyday work, (2) access electronic health records for home care, (3) facilitate client assessment and care planning, (4) enhance communication, and (5) provide care remotely. We identified 128 barriers and 130 benefits related to adopting ICT. Most of the barriers referred to incomplete hardware and software features, time-consuming ICT adoption, heavy or increased workloads, perceived lack of usefulness of ICT, cost or budget restrictions, security and privacy concerns, and lack of integration with technologies. The benefits for health care aides' adoption of ICT were improvements in communication, support to workflows and processes, improvements in resource planning and health care aides' services, and improvements in access to information and documentation. Conclusion Health care aides are an essential part of the health care system. They provide one-on-one care to their clients in everyday tasks. Despite the scarce information related to health care aides, we identified many benefits of ICT adoption.

show abstract

Section: Barriersmentioning

confidence: 98%

Section: Study Purposementioning

confidence: 99%

Section: Barriersmentioning

confidence: 99%

Section: Barriersmentioning

confidence: 99%

Section: Barriersmentioning

confidence: 99%

See 3 more Smart Citations

Barriers and Benefits of Information Communication Technologies Used by Health Care Aides

et al. 2022

View full text Add to dashboard Cite

show abstract

Experiences of Electronic Health Records’ and Client Information Systems’ Use on a Mobile Device and Factors Associated With Work Time Savings Among Practical Nurses: Cross-Sectional Study

Paatela,

Kyytsönen,

Saranto

et al. 2024

J Med Internet Res

View full text Add to dashboard Cite

Background The transmission of clinical information in nursing predominantly occurs through digital solutions, such as computers and mobile devices, in today’s era. Various technological systems, including electronic health records (EHRs) and client information systems (CISs), can be seamlessly integrated with mobile devices. The use of mobile devices is anticipated to rise, particularly as long-term care is increasingly delivered in environments such as clients’ homes, where computers are not readily accessible. However, there is a growing need for more user-centered data to ensure that mobile devices effectively support practical nurses in their daily activities. Objective This study aims to analyze practical nurses’ experiences of using EHRs or CISs on a mobile device in their daily practice. In addition, it aims to examine the factors associated with work time savings when using EHRs/CISs on a mobile device. Methods A cross-sectional study using an electronic survey was conducted in spring 2022. A total of 3866 practical nurses participated in the survey based on self-assessment. The sample was limited to practical nurses who used EHRs or CISs on a mobile device and worked in home care or service housing within the social welfare or health care sector (n=1014). Logistic regression analysis was used to explore the factors associated with work time savings. Results The likelihood of perceiving work time savings was higher among more experienced EHR/CIS users compared with those with less experience (odds ratio [OR] 1.59, 95% CI 1.30-1.94). Participants with 0-5 years of work experience were more likely to experience work time savings compared with those who had worked 21 years or more (OR 2.41, 95% CI 1.43-4.07). Practical nurses in home care were also more likely to experience work time savings compared with those working in service housing (OR 1.95, 95% CI 1.23-3.07). A lower grade given for EHRs/CISs was associated with a reduced likelihood of experiencing work time savings (OR 0.76, 95% CI 0.66-0.89). Participants who documented client data in a public area were more likely to experience work time savings compared with those who did so in the nurses’ office (OR 2.33, 95% CI 1.27-4.25). Practical nurses who found documentation of client data on a mobile device easy (OR 3.05, 95% CI 2.14-4.34) were more likely to experience work time savings compared with those who did not. Similarly, participants who believed that documentation of client data on a mobile device reduced the need to memorize things (OR 4.10, 95% CI 2.80-6.00) were more likely to experience work time savings compared with those who did not. Conclusions To enhance the proportion of practical nurses experiencing work time savings, we recommend that organizations offer comprehensive orientation and regular education sessions tailored for mobile device users who have less experience using EHRs or CISs and find mobile devices less intuitive to use.

show abstract

Experiences of Electronic Health Records’ and Client Information Systems’ Use on a Mobile Device and Factors Associated With Work Time Savings Among Practical Nurses: Cross-Sectional Study (Preprint)

Paatela¹,

Kyytsönen²,

Saranto³

et al. 2023

Preprint

View full text Add to dashboard Cite

BACKGROUND Clinical information in nursing is mainly nowadays transmitted using digital solutions such as computers and mobile devices. Different technological systems including electronic health records (EHR) and client information systems (CIS) can be integrated with mobile devices. Mobile device use is expected to increase because long-term care is more often provided in environments, such as at clients’ homes, where computers are rarely available. More user-centred data is needed to ensure mobile devices are effective tools in practical nurses’ daily activities. OBJECTIVE To analyze practical nurses’ experiences of EHR/CIS use on a mobile device in their daily practice, as well as to examine the factors associated with work time savings when using EHR/CIS on a mobile device. METHODS A cross-sectional study based on an electronic survey was conducted during the spring 2022. A total of 3,866 practical nurses responded to the survey. The sample was restricted to practical nurses who used EHR/CIS on a mobile device and who worked in home care or service housing (n=1,014). A logistic regression analysis was used to examine the factors associated with work time savings. RESULTS More experienced EHR/CIS users were more likely to perceive work time savings compared to those with less experience (OR=1.59, 95% CI=1.30–1.94). Participants with work experience of 0–5 years were more likely to have work time savings compared to those who had worked 21 years or more (OR=2.41, 95% CI=1.43–4.07). Practical nurses in home care were more likely to experience work time savings compared to those who worked in service housing (OR=1.95, 95% CI=1.23–3.07). A lower grade given for EHR/CIS was associated with a lower likelihood of experiencing work time savings (OR=0.76, 95% CI=0.66–0.89). Participants who documented client data in a public area were more likely to experience work time savings compared to those who did so in the (nurses’) office (OR=2.33, 95% CI=1.27–4.25). Practical nurses who reported that documentation of client data on a mobile device was easy (OR=3.05, 95% CI=2.14–4.34) and that documentation of client data on a mobile device reduced the need to memorize things (OR=4.10, 95% CI=2.80–6.00) were more likely to experience work time savings compared to others. CONCLUSIONS To increase the proportion of those practical nurses who experience work time savings, we suggest that organizations should provide comprehensive orientation and regular education for those mobile device users who are less experienced of using EHR/CIS and do not find mobile devices as easy to use. User satisfaction is another issue that should be considered and therefore we recommend that end users should be involved more commonly in the development of EHR/CIS.

show abstract

Benefits of Mobile Reporting Systems in Social Home Care: The Case of Seven Swedish Municipalities

Cited by 3 publications

References 8 publications

Barriers and Benefits of Information Communication Technologies Used by Health Care Aides

Barriers and Benefits of Information Communication Technologies Used by Health Care Aides

Experiences of Electronic Health Records’ and Client Information Systems’ Use on a Mobile Device and Factors Associated With Work Time Savings Among Practical Nurses: Cross-Sectional Study

Experiences of Electronic Health Records’ and Client Information Systems’ Use on a Mobile Device and Factors Associated With Work Time Savings Among Practical Nurses: Cross-Sectional Study (Preprint)

Contact Info

Product

Resources

About