The contribution to the ionization cross section of ionization-excitation processes by electron impact is usually negligibly small for low-and medium-Z elements. We demonstrate here, however, that for heavy atomic ions with the outermost shell being nd (n = 4,5) the ionization-excitation processes play an evident role in the ionization cross section. For the 4s 2 4p 6 4d 10 ground level of Gd 18+ , the ionization-excitation cross section due to the excitation of levels in the 4s 2 4p 6 4d 8 4f configuration is comparable to the direct 4p and 4s ionization cross sections of (4s 2 4p 5 4d 10 ) 1/2 and (4s4p 6 4d 10 ) 1/2 . The total ionization cross section will be underestimated by 15% without including the contribution from ionization-excitation processes. This is a general conclusion for heavy atomic ions, which is verified by taking Pd-like ions of Sn 4+ , Ba 10+ , Nd 14+ , Tb 19+ , Yb 24+ , and W 28+ as examples. The role of ionization-excitation processes can be understood from the overlapping of the wave functions between the 4d and 4f orbitals.