Though good management is crucial to the creation of quality technical documents, the subject is often ignored in academic technical writing courses, and the rare in-house courses are narrowly company-specific. This paper discusses a course developed for document managers, designed to balance the specificity of a companybased how-to course and the abstractness of a management theory course. The course was based on accounts of management practices in many organizations. It presented a variety of methods and concepts, and encouraged flexibility in thinking about document management. Topics included personnel management, long-term planning, project planning, and project direction and control.