Behavior and performance of street-level bureaucrats: a study at the Federal Highway Police
Marcelo Rodrigues da Silva,
Daniel Pires Vieira,
Gabriela Lotta
et al.
Abstract:The literature on Street-Level Bureaucracy (SLB) points to several behavioral motivators that influence their performance, such as Discretion, Self-interest, Norms, and Public Interest. Although these aspects occur simultaneously, there are no studies on which behavioral motivators are decisive for the performance of SLB. This research aims to analyze the influence of the interaction of different behavioral motivators of the SLB in their performance in implementing public policies. To achieve the proposed obje… Show more
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