“…In an analogous fashion, staff members in institutions have been trained to use rein forcement contingencies to manage urinary incontinence in elderly residents (Pinkston, Howe, & Blackman, 1987) and to reduce delusional verbalizations and disruptive behavior (Wong, Woolsey, & Gallegos, 1987), to restore appropriate conversational speech (Wong & Woolsey, 1989), and to improve grooming skills and personal hygiene (Wong, Flanagan, et aI., 1988) in chronic mental patients. Behavioral procedures have also been utilized to teach technical skills to professional staff or interns such as facilitative and supportive ut terances during family therapy (Galant, Thyer, & Bailey, 1991), clinical interviewing skills (Iwata, Wong, Riordan, Dorsey, & Lau, 1982;Schinke, Gilchrist, Smith, & Wong, 1978), management of visits between parents and children in foster care (Kessler & Greene, 1999), behavior management skills to staff in group homes for persons with mental retardation (Schinke & Wong, 1977) and adult day care centers (DeRoos & Pinkston, 1997), and be havior analysis skills to graduate social work students (Dillenburger, Godina, & Burton, 1997).…”