“…Bedside handover is associated with greater empowerment of patients, with patients feeling safer and having more confidence in staff; it also provides a space for developing personal connection, provided nurses use language that is appropriate for patients (Jeffs et al, 2013;Sand-Jecklin & Johnson, 2014;Sherman et al, 2013;Tobiano, Chaboyer, & McMurray, 2013). Even though the introduction of bedside handover is a move towards engaging with the patient as a person and care partner, it is also a complex organisational and clinical practice change (Anderson, Malone, Shanahan, & Manning, 2015;Bradley & Mott, 2014;Bressan et al, 2019;Kerr, Lu, & McKinlay, 2013). Nurses have reported varied experiences of bedside handover; for some, it was stressful (Schirm, Banz, Swartz, & Richmond, 2018;Small & Fitzpatrick, 2017), whereas others considered the more positive attributes such as the ability to assess the patient status visually, which also helped them to prioritise their workload (Maxson et al, 2012).…”