Basic digital competence in Norwegian banking

Norveel, Julie; Gonzalez, Rolando; Presthus, Wanda

doi:10.1016/j.procs.2021.12.004

Cited by 7 publications

(4 citation statements)

References 12 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…students, teachers only) would provide interesting results. [34][35][36][37][38] Digitization and e-Government is not paied sufficient attention. Within this area, a small number of studies have been carried out within Slovakia, which would accurately identify digital level.…”

Section: Discussionmentioning

confidence: 99%

Digital Skills as A Significant Factor of Human Resources Development

Štofková¹,

Poliaková²,

Štofková³

et al. 2022

Preprint

View full text Add to dashboard Cite

Digital technologies play a key role in reviving the world economy. The EU has pledged to combine recovery support with resilient digital transformation. The COVID-19 pandemic highlighted the lack of digitization in Slovakia and the shortcomings of digital skills in citizens and communication with institutions. Digital skills are important and should form part of educational policy. ICT skills can help people succeed in the labour market and improve communication with public administration. Digitization and globalization increase the importance to communicate through the Internet, applications and other e-based gadgets. Digital skills are one of the essential parts of e-Government, so people can use e-Government services in communication with public administration. The current crisis citizens' use of online services. In-dices concerning the digital economy are analysed, such as the digital economy and society index DESI and e-government digital skills (EGDI) from 2018 to 2021 revealed a stagnant state in 2018 and 2019 and 2020, there was a decrease in basic digital skills". The next index is E-Government Digital Index It focuses on human capital and digital skills in these indices. The paper analyses and identifies the digital skills of citizens in the context of e-Government development and describes the use of e-Government services by EU citizens with a focus on the Slovak republic. The data were collected through a questionnaire survey with citizens in Slovak republic's digital skills according to selected categories, the use of e-Government services as well as awareness of e-Government services. Solutions that improve e-government in the Slovak Republic are gradually being implemented. Improving digital skills according to National Coalition for Digital Skills and professions in the Slovak republic and is one of the priorities of The Ministry of Education, Science, Research and Sport of the Slovak Republic which has adopted an action plan for 2019 – 2022 to improve the results in the DESI index by 2025 and focus on the digital skills required by employers. The survey revealed that in Slovakia, the majority of schools offer only weak support for digital education (about the EU-27 average of 68% and 45%, respectively). The research revealed also decreased level of digital literacy among young people. These competencies are very important to gain a position in the labour market in the digital society. The projects aim to support the development of digital skills of primary and secondary school students, and the integration of new technologies into teaching.

show abstract

Section: Discussionmentioning

confidence: 99%

Digital Skills as A Significant Factor of Human Resources Development

Štofková¹,

Poliaková²,

Štofková³

et al. 2022

Preprint

View full text Add to dashboard Cite

show abstract

“…A successful digital transformation project will necessitate the effective use of IT resources (Lokuge & Sedera, 2020). Organisational culture and leadership support one of the critical enablers of the digital competency of an organisation (Norveel et al, 2022).…”

Section: Enablers Of Digital Competencymentioning

confidence: 99%

Implementation of Digital Competency-building Strategy in Management Education

Quttainah,

Singh

2024

Abhigyan

View full text Add to dashboard Cite

This article uses a case study method to explore implementing an organisation’s digital competency-building strategy. The research examines the organisation’s context, including its size, industry and current digital landscape, to comprehensively understand its challenges and opportunities in developing digital competencies. Through qualitative data collection techniques such as interviews, surveys and observations, the research uncovers the specific strategies employed by the organisation to build digital competencies. These strategies may include training programmes, mentorship initiatives, online learning platforms and other relevant interventions. Additionally, the research explores the factors that influence the success or failure of these strategies, such as leadership support, organisational culture and employee engagement. This study used the multi-criteria decision-making analysis technique VIKOR to prioritise these factors and provide a prescriptive approach for digital competency building in a business programme to remove subjectivity and bias. Findings indicate that the digital competency-building initiative, including improved employee performance, enhanced digital literacy and increased innovation, is analysed to gauge the overall impact on the organisation’s success. Ultimately, this research aims to inform organisations about the importance of digital competency building and provide guidance on effective strategies for implementation. The case study approach allows for a deep exploration of the contextual factors and provides actionable recommendations for organisations looking to enhance their digital capabilities. By aligning their workforce’s skills with the demands of the digital age, organisations can better position themselves for success in an increasingly digitalised world.

show abstract

“…Digital competence is the capacity to deploy digital technologies by using digital tools to assess problems critically, offer problem-solutions (Süße et al, 2018), conduct daily operations, and create products and services. In one study, Norveel et al (2022) found that bank employees had a relatively low level of basic digital competencies. This suggests that the digital competencies of staff should be a concern of organisations.…”

Section: Literature Reviewmentioning

confidence: 99%

Digital Barriers in Digital Transition and Digital Transformation: Literature Review

Uzule

Budanceva

2023

Economics and Culture

View full text Add to dashboard Cite

Research purpose. The research aimed to identify digital barriers in the digital transition and digital transformation in businesses and industries under the umbrella of human resource management. The topicality of the research relates to the need to identify digital barriers impeding digital transition and transformation that can be addressed through the prism of human resource management policies or that can be related to human resource management. Design / Methodology / Approach. The research method was the analysis of the keywords and keyword concordances, conducted on the sample of the created corpus of 50 recently published scientific papers, which were analysed using the text analysis instruments AntConc and Voyant Tools. Findings. Two digital barrier types were postulated - individual and organisational barriers, which were further spread across five digital barrier areas - human resource, technological, management, business development, and financial ones that were able to accommodate the following barriers: general human resource, staff resistance, psychological, staff digital competences, decision-makers digital competences, internal information exchange, external information exchange, data processing, technical, IT complexity, poor usability, cybersecurity, general management, business structure, business 4.0, industry 4.0, creativity, and costs. Originality / Value / Practical implications. The created structure of digital barriers provides human resource departments with a global picture of barriers that should be reviewed within their competence areas to ensure the recruitment of specialists capable of conducting specified digital operations and the continuous development of digital competencies of the entire labour force of the organisation. The suggested digital barrier structure can also be used to develop the organisational strategy for the digital transition and digital transformation.

show abstract

Basic digital competence in Norwegian banking

Cited by 7 publications

References 12 publications

Digital Skills as A Significant Factor of Human Resources Development

Digital Skills as A Significant Factor of Human Resources Development

Implementation of Digital Competency-building Strategy in Management Education

Digital Barriers in Digital Transition and Digital Transformation: Literature Review

Contact Info

Product

Resources

About