1991
DOI: 10.1007/bf01000332
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Barriers to conflict resolution

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Cited by 109 publications
(63 citation statements)
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“…Finally, Malhotra & Murnighan (2002) argue that overly controlling contracts, which leave little room for discretion, crowd out trust development because they lead to situational rather than personal attributions for the cooperativeness of partners. This may be especially likely during conflict, because parties are less likely to make generous attributions of each other's behavior when the relationship has turned antagonistic (Ross & Stillinger, 1991). These mechanisms suggest: Prior research has not directly examined the effect of control provisions on competencebased trust.…”
Section: The Effect Of Control Provisions On Trustmentioning
confidence: 93%
“…Finally, Malhotra & Murnighan (2002) argue that overly controlling contracts, which leave little room for discretion, crowd out trust development because they lead to situational rather than personal attributions for the cooperativeness of partners. This may be especially likely during conflict, because parties are less likely to make generous attributions of each other's behavior when the relationship has turned antagonistic (Ross & Stillinger, 1991). These mechanisms suggest: Prior research has not directly examined the effect of control provisions on competencebased trust.…”
Section: The Effect Of Control Provisions On Trustmentioning
confidence: 93%
“…Various theories of negotiating peace between opposing sides, whether in the context of a financial negotiation or between heads of state, suggest that a fundamental roadblock is a lack of perspective-taking [25,26]. Interventions often involve attempting to encourage each party to appreciate the alternative perspective and to consider that both perspectives are valid and reasonable.…”
Section: Discussionmentioning
confidence: 99%
“…In other words misperception of a group norm can cause a self-fulfilling feedback to make the perceived group norm even more extreme. This has implications for negotiation and conflict resolution (see Ross and Stillinger, 1991;Thompson and Gonzalez, 1997, for an analysis). There is other evidence that people tend to believe that their behavior speaks for itself, that they see the world objectively, and that only other people are susceptible to bias and misconstrual of events.…”
Section: Experiments 2 Intra-and Intergroup Perceptionmentioning
confidence: 99%