Barriers and facilitators perceived by registered nurses to providing person-centred care at the end of life. A scoping review

A client-centered approach in home care for older persons – an integrative review

“…More attention needs to be paid to the client’s perspective and views [ 37 , 41–43 ]. The communication skills, empathy, mindfulness, showing interest in the client, and emotional intelligence and self-knowledge are significant characteristics of professionals [ 29 , 37 , 41 , 43 , 44 , 48 ]. Humor and a friendly approach can be used as a strategy to support older people’s connection to everyday life as well as a strategy in handling the challenges pertaining to continuity and predictability.…”

“…Knowing the client comprehensively, openness, sensitivity, sense of humor, understanding, empathy, emotional intelligence, supportive space and trust are significant parts of interaction. Sensitivity also involves understanding and processing negative emotions as well as knowing, which topic to avoid [ 33 , 41 , 43 , 45 , 46 , 48 ].…”

“…In the delivery and organization of services [27,[30][31][32][33][34]37,39,45] clientcentered services are implemented in a highly coordinated, predictable, accessible, flexible and multidisciplinary manner in the provision of social and health care. Resource allocation and support within services also affect the organization of client-centered services, for example the need for small care teams [34,37,46,48], involving f a physician, geriatrician or a general practitioner in the provision of services, use of care technology in the delivery of services as well as the involvement of private and public sectors [39].…”

How congruent is person-centred practice with labour activation policy? Person-centred approach to vocational interventions on immigrant jobseekers in Norway

“…Person-centred practice as developed in health and social care disciplines over the last few decades focuses on partnership between the service provider and the person, and their shared responsibility for the person's well-being, with empowering and holistic follow-up touching on multiple spheres of the person's life (Louw et al, 2017). Its adoptation into social work from health care (Washburn & Grossman, 2017) accentuated the importance of the holistic well-being of the person and underlined the importance of their preferences, expectations, needs and wishes (Carvajal et al, 2019).…”

Perceptions of optimal end‐of‐life care in hospitals: A cross‐sectional study of nurses in three locations

“…Internationally, qualitative research has explored nurses' views about their role and responsibilities in delivering end‐of‐life care (McAndrew, 2018; Sekse et al., 2018). Much of the quantitative research has focused on intensive care units (Flannery et al., 2016; Ranse et al., 2016) and the barriers and enablers to current practice (Agustinus & Chan, 2010; Carvajal et al., 2019; Chan et al., 2020). While these provide some insight into nurses' perceptions of the quality of end‐of‐life care being delivered, the ability to generalize the findings beyond the settings of the studies, including what represents optimal care, is limited.…”