“…Empirical support for therapist flexibility and its impact on later client engagement and improvement in therapy has also been reported ( Chu and Kendall, 2009 ), in line with the above-mentioned focus on therapist responsiveness ( Hatcher, 2015 ; Wu and Levitt, 2020 ). Qualitative studies exploring the adolescent client’s perspective on psychotherapy similarly point to the significance of the therapist-as-person (including transparency, benevolence, and authenticity), the therapist’s management of key issues, like confidentiality, power imbalance, and client agency, and the client’s feeling of being understood, as decisive for the perceived accessibility and usefulness of therapy ( Binder et al, 2011 ; Sagen et al, 2013 ; Gibson et al, 2016 ; Lavik et al, 2018 ; Løvgren et al, 2019 ; Radez et al, 2021 ; Stige et al, 2021 ).…”