“…With the increasing challenges and complexity of the academic environment, college leaders are looking to develop personal characteristics, such as managerial skills, that might help them be more effective (McFarlin, Crittenden, and Ebbers, 1999;Lewis, 1989;Grossman, 1992). Furthermore, several researchers have argued that academic institutions are beginning to resemble traditional organizations (Lappas, 1997;Grossman, 1992;Lewis, 1989) and that college leaders are increasingly required to demonstrate accountability for results (Lumby and Tomlinson, 2000; SALA McFarlin, Crittenden, and Ebbers, 1999;Fisher and Tack 1990;Lewis, 1989). Among other things, academic leaders struggle with enrollment, attrition rates, and increased costs (Grossman, 1992).…”