In the early 2000s, Simon Hix and his colleagues declared EP constitutes a good laboratory to test theories and hypotheses about legislative or party behavior. However, scholars mainly focused on roll-call votes analysis allowing them to investigate voting behavior, coalitions formation as well as activities in technical committees. We argue that work in Parliament should not be investigated without considering constituency work. Surprisingly, despite the institutionalization of district work, only a few studies focused on micro-level linkages between MEPs and citizens. The results show that MEPs are in contacts with citizens having matter with the EU but not directly with their constituents. In the district, MEPs are more experts of the EU than members of the community. By investigating day-today contacts between citizens and their MEPs, this paper offers a new perspective on the debate about the democratic deficit of EP and EU institutions.