B2B e-commerce readiness assessment indicators based on the critical success factors

Janom, Norjansalika; Zakaria, Mohamad Shanudin

doi:10.1109/iceei.2009.5254705

Cited by 6 publications

(6 citation statements)

References 10 publications

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“…Four items for the quality of human resources were extracted from Lin and Ho (2009). Regarding the environmental context, environmental uncertainty was extracted from Liu et al (2008); national infrastructure was adapted from Janom and Zakaria (2009); the pressure of suppliers and competitive were adapted from Sila (2013) and information intensity was derived from Thong and Yap (1995). Finally, measures of attitude and intention of hotel managers were adapted from Ozturk (2010).…”

Section: Methodsmentioning

confidence: 99%

Intelligent agent technology: what affects its adoption in hotel food supply chain management?

Alsetoohy

Ayoun

Arous

et al. 2019

JHTT

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Purpose The study adopted a conceptualized technological, organizational and environmental (TOE) model to empirically investigate the factors affecting hotel managers’ attitudes toward intelligent agent technology (IAT) adoption in the hotel food supply chain management (HFSCM) and their intentions for future adoption. Design/methodology/approach In-person survey was carried out in luxury hotels in Florida. Findings The findings indicated that merely 5.7 per cent of hotels are fully implementing IAT. Perceived benefits, reliability, quality of human resources, information intensity and market capabilities had a statistically significant positive impact on hotel managers’ attitudes. However, complexity and cost had a negative influence on hotel managers’ attitudes toward IAT adoption in the HFSCM. Managers’ attitude further positively influences their intention to adopt. Practical implications The validated model helps guide hotel decision makers who are considering IAT adoption in the HFSCM. Hotels that are seeking sources for competitive advantages would better consider the TOE factors in IAT adoption prior to making a decision. Originality/value This is the first study that examined IAT adoption in the hotel industry from a theoretical and empirical perspective. The validated model proposed for the adoption of IAT in HFSCM enriched the TOE model and the diffusion of innovations theory.

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Section: Methodsmentioning

confidence: 99%

Intelligent agent technology: what affects its adoption in hotel food supply chain management?

Alsetoohy

Ayoun

Arous

et al. 2019

JHTT

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“…As part of the initiatives to encourage UiTM students to venture into entrepreneurship, a student marketplace was developed to support the UiTM community specifically to do business. It helps to promote the product and services [19][20][21]. Based on the survey, students are very interested with the online marketplace that are designed specifically for them.…”

Section: Figure 2 Students Who Interest To Start a Businessmentioning

confidence: 99%

Student online marketplace for university community

Ismail

Aziz

Nor

et al. 2020

IJEECS

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This research presents student online marketplace for university community. In this study, we identify current issues faced by university students while starting their business. Based on the preliminary investigation, it was found out that there are a number of students doing part-time jobs and doing business to support their living expenses. There are varieties of businesses and services offered among students especially students staying in colleges. However, the main problem faced by students either as the buyer or the seller is there is no business platform to promote their products or services. Al-so, there is a lack of information regarding the business or services since most communications are done through h instant messaging apps such as WhatsApp and social media. By having a student online marketplace, the exchange of goods and services take place by having buyers and sellers being in contact with one another. This student online marketplace also helps small businesses to boost their sales, encourage new business start-up and inspire students who have business idea to help them to kick-start their business. Students are able to perform their business in a safe and secure environment.

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“…Show factors accompanied with studies Culture Chong et al, 2011;Wang et al, 2009;Zhang et al, 2012;Marasini et al, 2008;Ng, 2005Technical infrastructure Jennex et al, 2004Eid et al, 2004;Fu et al, 2006;Vaidya et al, 2006;Angeles & Nath, 2007;Kim & Lee, 2007Support of senior management Thatcher et al, 2006Fu et al, 2006;Vaidya et al, 2006;Janom et al, 2009;Cullen et al, 2009;Zhai et al, 2011;Zhai & Zhaofang, 2009;Eid & Trueman, 2004;Solimana et al, 2004Government support Nasri et al, 2012Looi et al, 2005;Jianyuan et al, 2009;Thatcher et al, 2006;Chong et al, 2008;Son et al, 2007;Janom et al, 2009;Tan et al, 2007;Chong et al, 2011; Zakaria et al, 2010 Purposes and organizational strategies Ng, 2005;Zakaria et al, 2009;Al-Somali et al, 2011;Eid & Trueman, 2004;Javidian et al, 2012;Li et al, 2005;Partial advantage Looi, 2005;Alam et al, 2007;Jianyuan et al, 2007;Zhai et al, 2011;Solimana et al, 2004Trust Chang et al, 2010…”

Section: Tablementioning

confidence: 99%

“…Therefore, implementation of this system requires having exact strategy and plan in all levels of organizations. At the present time, it seems that B2B EC is the most controversial discussions that attracted many researchers; nevertheless, this research has some problems such as: critical factors of a multidimensional concept that involves technical, individual, group and organizational level (Janom & Zakaria, 2009;Hashemzadeh et al, 2014).…”

Section: Introductionmentioning

confidence: 99%

“…Recognizing effective key factors on implementing B2B EC helps firms and organizations apply from required treatment activities to do certain successful implementation (Chang et al, 2012). The current evaluation studies and models of B2B EC are based on experiences of developed countries that are completely different with developing countries (Janom & Zakaria, 2009). In this research, it is attempted to offer a model that is compatible with properties of Iran (as a developing country).…”

Section: Introductionmentioning

confidence: 99%

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On the critical success factors for B2B e-marketplace

Beige¹,

Abdi²

2015

10.5267/j.dsl

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Advancement of network technology, quick growth of Internet and Internet based solutions lead many firms to apply online processes as well as electronic businesses. Internet based B2B E-C requires applying Internet and affiliated technologies for exchanging products, services and information. Implementation of business to business (B2B) requires long-term commitment of organizations. Carrying out research in this field is regarded as very important issue for recognizing effective factors on successful implementation and execution of B2B and determining current status of organization. This research deals with studying effective critical factors on successful implementation and execution of B2B. Factors are recognized through studying literature review and IT experts. Then, through case study (studying a vehicle manufacturing firm) and by using analytical network process (ANP), the importance of factor and their rank are determined. The factors that are regarded at this research are including: culture, commitment and support of senior management, government support, purposes, organizational strategies, trust, partial advantage and technical infrastructure. Results of research show that support and commitment of senior management are the highest priority factors.

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B2B e-commerce readiness assessment indicators based on the critical success factors

Cited by 6 publications

References 10 publications

Intelligent agent technology: what affects its adoption in hotel food supply chain management?

Intelligent agent technology: what affects its adoption in hotel food supply chain management?

Student online marketplace for university community

On the critical success factors for B2B e-marketplace

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