Awareness Supporting Technologies used in Collaborative Systems

López, Gustavo; Guerrero, Luis A.

doi:10.1145/2998181.2998281

Cited by 34 publications

(18 citation statements)

References 83 publications

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“…The largest group of papers (37/92) focuses on increasing awareness of other people, their interests, or their actions. Awareness is a fundamental concept in CSCW and refers to knowing who are in one's proximity, what activities are occurring, and what characteristics nearby people have considering the social opportunities they might provide; for recent conceptualizations and reviews, see Vyas et al (2015), Tenenberg et al (2016) and Lopez and Guerrero (2017). Many papers argue that revealing details about another person and the increased awareness it provides can result in better understanding and appreciation between people as well as motivate people to initiate interaction with each other.…”

Section: Increasing Awarenessmentioning

confidence: 99%

Technologies for Enhancing Collocated Social Interaction: Review of Design Solutions and Approaches

Olsson

Jarusriboonchai

Woźniak

et al. 2019

Comput Supported Coop Work

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Collocated interaction has received growing interest in both academic research and the design of information and communication technological applications. An emergent research topic within this area relates to technological enhancement of social interaction. Various envisioned systems aim beyond simply enabling interaction, to actively enhance-i.e., improve the quality or extent of-social interaction between collocated people. However, there is little understanding of the optimal design solutions and roles of technology considering this goal. This literature review outlines the landscape of design explorations in this emergent research topic. We contribute an in-depth study of 92 publications that present relevant solutions or prototypes, analyzing their focus areas, design objectives, and design and evaluation approaches. To contribute with a new theoretical perspective, we identify various roles of technology relevant for enhancement, representing three abstract categories: facilitating, inviting and encouraging. This review helps researchers to describe, analyze, and position relevant prior research and identify gaps in scientific knowledge.

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Section: Increasing Awarenessmentioning

confidence: 99%

Technologies for Enhancing Collocated Social Interaction: Review of Design Solutions and Approaches

Olsson

Jarusriboonchai

Woźniak

et al. 2019

Comput Supported Coop Work

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“…In order to avoid these usability problems, the collaborative user interfaces should show awareness information that enables the users to know the activities of others [30]. A traditional taxonomy that classifies the collaborative systems into synchronous and asynchronous has been used to understand the mechanisms to show the information of others [31]. Thus, Chounta and Avouris [32] point out that synchronous collaboration requires that user interfaces show real-time information of the interactions of other users.…”

Section: Background and Work Of Othersmentioning

confidence: 99%

A Framework for Identifying Sequences of Interactions That Cause Usability Problems in Collaborative Systems

et al. 2021

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Collaborative systems support shared spaces, where groups of users exchange interactions. In order to ensure the usability of these systems, an intuitive interactions’ organization and that each user has awareness information to know the activity of others are necessary. Usability laboratories allow evaluators to verify these requirements. However, laboratory usability evaluations can be problematic for reproducing mobile and ubiquitous contexts, as they restrict the place and time in which the user interacts with the system. This paper presents a framework for building software support that it collects human–machine interactions in mobile and ubiquitous contexts and outputs an assessment of the system’s usability. This framework is constructed through learning that is based on neural networks, identifying sequences of interactions related to usability problems when users carry out collaborative activities. The paper includes a case study that puts the framework into action during the development process of a smartphone application that supports collaborative sport betting.

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“…Very recently, a mixed form of all these different characteristics was described as hybrid collaboration by Neumayr et al (2018). Nevertheless, the distinction between remote and colocated and synchronous and asynchronous remains an important tool for describing the nature of collaboration (see e.g., López and Guerrero, 2017). The distinction, mainly between remote and colocated, is further used to classify papers retrieved throughout the review described in this article.…”

Section: Collaborative Systemsmentioning

confidence: 99%

A Systematic Review of Personalized Collaborative Systems

Neumayr

Augstein

2020

Front. Comput. Sci.

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Personalization, aiming at supporting users individually, according to their individual needs and prerequisites, has been discussed in a number of domains including learning, search, or information retrieval. In the field of human–computer interaction, personalization also bears high potential as users might exhibit varying and strongly individual preferences and abilities related to interaction. For instance, there is a good amount of work on personalized or adaptive user interfaces (also under the notion of intelligent user interfaces). Personalized human–computer interaction, however, does not only subsume approaches to support the individual user, it also bears high potential if applied to collaborative settings, for example, through supporting the individuals in a group as well as the group itself (considering all of its special dynamics). In collaborative settings (remote or co-located), there generally is a number of additional challenges related to human-to-human collaboration in a group, such as group communication, awareness or territoriality, device or software tool selection, or selection of collaborators. Personalized Collaborative Systems thus attempt to tackle many of these challenges. For instance, there are collaborative systems that recommend tools, content, or team constellations. Such systems have been suggested in different domains and different collaborative settings and contexts. In most cases, these systems explicitly focus on a certain aspect of personalized collaboration support (such as team composition). This article provides a broader, concise overview of existing approaches to Personalized Collaborative Systems based on a systematic literature review considering the ACM Digital Library.

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Awareness Supporting Technologies used in Collaborative Systems

Cited by 34 publications

References 83 publications

Technologies for Enhancing Collocated Social Interaction: Review of Design Solutions and Approaches

Technologies for Enhancing Collocated Social Interaction: Review of Design Solutions and Approaches

A Framework for Identifying Sequences of Interactions That Cause Usability Problems in Collaborative Systems

A Systematic Review of Personalized Collaborative Systems

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