Avalanche Beacon Parks

Desjardins, Audrey; Greenberg, Saul; Wakkary, Ron; Hambelton, Jeff

doi:10.1145/2818048.2835200

Cited by 4 publications

(1 citation statement)

References 34 publications

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“…In this case, systems design informed by CSCW studies [11] concentrates on descriptions of social aspects of using systems with limited technical guidance, such as systems architectures [12] and patterns of work [7,13] for systems developers. Although there are studies concerned with how to design cooperative systems, including healthcare information systems [9], agile software development [14], cooperative mobile work [15], offshore outsourcing [16], and team coordination training in high-risk workspaces [17], systems developers focus solely on the logic and data access layers of systems' shapes [18]. This longstanding historical issue is commonly characterized as the difference between CSCW researchers' point of view and the systems developers' synthesis solutions [6].…”

Section: Introductionmentioning

confidence: 99%

From Offshore Operation to Onshore Simulator: Using Visualized Ethnographic Outcomes to Work with Systems Developers

Pan

Finken

2018

Informatics

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This paper focuses on the process of translating insights from a Computer Supported Cooperative Work (CSCW)-based study, conducted on a vessel at sea, into a model that can assist systems developers working with simulators, which are used by vessel operators for training purposes on land. That is, the empirical study at sea brought about rich insights into cooperation, which is important for systems developers to know about and consider in their designs. In the paper, we establish a model that primarily consists of a 'computational artifact'. The model is designed to support researchers working with systems developers. Drawing on marine examples, we focus on the translation process and investigate how the model serves to visualize work activities; how it addresses relations between technical and computational artifacts, as well as between functions in technical systems and functionalities in cooperative systems. In turn, we link design back to fieldwork studies.

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Section: Introductionmentioning

confidence: 99%

From Offshore Operation to Onshore Simulator: Using Visualized Ethnographic Outcomes to Work with Systems Developers

Pan

Finken

2018

Informatics

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Sociality and Skill Sharing in the Garden

Maddali

Lazar

2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

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Gardening is an activity that involves a number of dimensions of increasing interest to HCI and CSCW researchers, including recreation, sustainability, and engagement with nature. This paper considers the garden setting in order to understand the role that collaborative and social computing technologies might play for practitioners engaging in outdoor skilled activities. We conducted participant observations with nine experienced gardeners aged 22-71 years. Through this process, we find that gardeners continuously configure their environments to accommodate their preferences for sociality. They share embodied skills and help others attune to sensory information in person, but also influence learning through the features in their garden that are observed by others. This paper provides an understanding of sociality in the garden, highlights skill sharing as a key domain for design in this space, and contributes design considerations for collaborative technologies in outdoor settings.

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Remote Communication in Wilderness Search and Rescue

Jones

Tang

Neustaedter

2020

Proc. ACM Hum.-Comput. Interact.

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Wilderness search and rescue (WSAR) requires careful communication between workers in different locations. To understand the contexts from which WSAR workers communicate and the challenges they face, we interviewed WSAR workers and observed a mock-WSAR scenario. Our findings illustrate that WSAR workers face challenges in maintaining a shared mental model. This is primarily done through distributed communication using two-way radios and cell phones for text and photo messaging; yet both implicit and explicit communication suffer. WSAR workers send messages for various reasons and share different types of information with varying levels of urgency. This warrants the use of multiple communication modalities and information streams. However, bringing in more modalities introduces the risk of information overload, and thus WSAR workers today still primarily communicate remotely via the radio. Our work demonstrates opportunities for technology to provide implicit communication and awareness remotely, and to help teams maintain a shared mental model even when synchronous realtime communication is sparse. Furthermore, technology should be designed to bring together multiple streams of information and communication while making sure that they are presented in ways that aid WSAR workers rather than overwhelming them.

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Avalanche Beacon Parks

Cited by 4 publications

References 34 publications

From Offshore Operation to Onshore Simulator: Using Visualized Ethnographic Outcomes to Work with Systems Developers

From Offshore Operation to Onshore Simulator: Using Visualized Ethnographic Outcomes to Work with Systems Developers

Sociality and Skill Sharing in the Garden

Remote Communication in Wilderness Search and Rescue

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