2011
DOI: 10.1177/0003603x1105600105
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Automotive Aftermarkets: A Case Study in Systems Competition

Abstract: As automobiles have become more durable and complex, manufacturers have denied access to parts, information, and training to anyone but authorized dealers. Increased intellectual property law protection has greatly contributed to these developments. This article examines the aftermarket for collision repair parts and the aftermarket for maintenance and repair services, and finds that problems such as consumer myopia and third-party payers keep consumers from factoring the total cost of ownership into the price… Show more

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“…16 This does not mean that all these services are offered by the manufacturer itself or that the user of the device cannot choose between service providers, but it is the manufacturer who has exclusive control whether and under what conditions service providers can enter these markets. 17 See for the economics of aftermarketsShapiro/Teece (1994),Shapiro (1995),Borenstein et al (2000),Hawker (2011), and the broad legal and economic overview in OECD (2017).…”
mentioning
confidence: 99%
“…16 This does not mean that all these services are offered by the manufacturer itself or that the user of the device cannot choose between service providers, but it is the manufacturer who has exclusive control whether and under what conditions service providers can enter these markets. 17 See for the economics of aftermarketsShapiro/Teece (1994),Shapiro (1995),Borenstein et al (2000),Hawker (2011), and the broad legal and economic overview in OECD (2017).…”
mentioning
confidence: 99%