Automation of teller/counter services in smart cities concept using universal digital devices

Sajic, Mirko; Bundalo, Dušanka; Kuzmic, Goran; Bundalo, Zlatko; Lalic, Dejan

doi:10.1109/telfor48224.2019.8971129

Cited by 1 publication

(2 citation statements)

References 1 publication

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Speed and ease of realization, availability, affordable price and quality of delivery are the basic requirements of users of the described services [8]. However, it is very difficult to meet all this requirements by using the traditional way of providing such services.…”

Section: Way Of Design Of Web Based Smart City Servicesmentioning

confidence: 99%

“…The main menu of the Web software solution and the way of using the system are almost the same as in the solution described in the reference [8]. In such a way, it is possible for users to obtain automated teller/counter services of smart city or municipality online, from their homes or working places, almost in the same way as during obtaining those services in the city or municipality premises, using universal digital terminal devices.…”

Section: Fig 1 Proposed Model Of Web Based Solution For Smart City Servicesmentioning

confidence: 99%

See 1 more Smart Citation

Application of Web Based Technologies for Implementation of Automated Smart City Services

et al. 2021

Self Cite

View full text Add to dashboard Cite

The paper considers, proposes and describes possibilities and methods to solve problems in providing services in smart cities, where citizens have to appear in person in the city or municipality premises or at the teller/counter of the institution. In this way, by using information and telecommunication technologies, Web based solutions and Internet, citizens obtain services online, from their homes or working places, using all types of their PC equipment or smart mobile telephone, and do not waste their time in the city or municipality premises. Their contacts are also reduced, which is very important in the context of actual Corona virus pandemic. The services are provided and charged automatically and online. No cash is used, which is also a potential carrier of the Corona virus. The proposed method and proposed solution are based on application of the specially developed algorithm for service automation, developed and implemented adequate software application and designed hardware solution that fully supports the software solution and the process of service delivery automation. The proposed system decreases costs and increases availability, quality and speed of services realization in smart cities and municipalities. Also, the proposed solution uses reliable methods for identification and authentication of a person using a service. For identification are used pictures, taken by a Web camera or a smart mobile telephone, of an identity document and of the face of the user and appropriate software for text and face recognition.

show abstract

Section: Way Of Design Of Web Based Smart City Servicesmentioning

confidence: 99%

Section: Fig 1 Proposed Model Of Web Based Solution For Smart City Servicesmentioning

confidence: 99%

Application of Web Based Technologies for Implementation of Automated Smart City Services

et al. 2021

Self Cite

View full text Add to dashboard Cite

show abstract

Automation of teller/counter services in smart cities concept using universal digital devices

Cited by 1 publication

References 1 publication

Application of Web Based Technologies for Implementation of Automated Smart City Services

Application of Web Based Technologies for Implementation of Automated Smart City Services

Contact Info

Product

Resources

About