2021
DOI: 10.7250/itms-2021-0003
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Automated System for Restaurant Services

Abstract: The study proposes a smart restaurant system and analyses its benefits to be able to determine system potential advantages in restaurants. Service time is one of the main criteria that can be improved to enhance the speed of the customer service as well as to increase the number of restaurant visitors. To develop the system, solutions found in scientific literature, software and their different architectures are analysed. It has been found out that it is possible to decrease the average restaurant service load… Show more

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Cited by 6 publications
(2 citation statements)
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References 13 publications
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“…Sasmita dan Anggraini (2022) menggunakan kerangka kerja Codeigniter untuk membangun aplikasi web [9], Nurpandi dan Liki (2021) menggunakan metode pengembangan perangkat lunak terstruktur [10], Handoyo dkk. (2022) menggunakan kerangka kerja mobile development dan cloud storage [11], Deksne dkk (2021) menggunakan teknologi sensor dan kamera untuk membuat sistem otomatis untuk layanan restoran [12], sedangkan Arb dan Alkargole (2023) menggunakan kerangka kerja Laravel [13]. Penelitianpenelitian ini berkaitan dengan pengembangan erestaurant yang dapat meningkatkan kualitas pelayanan melalui efisiensi operasional restoran menggunakan teknologi dan metode pengembangan yang berbeda.…”
Section: Latar Belakangunclassified
“…Sasmita dan Anggraini (2022) menggunakan kerangka kerja Codeigniter untuk membangun aplikasi web [9], Nurpandi dan Liki (2021) menggunakan metode pengembangan perangkat lunak terstruktur [10], Handoyo dkk. (2022) menggunakan kerangka kerja mobile development dan cloud storage [11], Deksne dkk (2021) menggunakan teknologi sensor dan kamera untuk membuat sistem otomatis untuk layanan restoran [12], sedangkan Arb dan Alkargole (2023) menggunakan kerangka kerja Laravel [13]. Penelitianpenelitian ini berkaitan dengan pengembangan erestaurant yang dapat meningkatkan kualitas pelayanan melalui efisiensi operasional restoran menggunakan teknologi dan metode pengembangan yang berbeda.…”
Section: Latar Belakangunclassified
“…Therefore, a good way to solve that problem, in the long run, is to invent an automatic operating system that could make huge progress from the way of providing traditional service by employees. This automatic restaurant system is verified to be beneficial as it saves customers a lot of time and reduces the servers' workload [9]. Haidilao has tried to explore a way of creating automatic restaurants.…”
Section: Introducing New Technologymentioning
confidence: 99%