“…Sentiment analysis and emotional analysis are used in different domains like finance, marketing (Momtazi and Layeghi, 2021), sports (Cohen-Kalaf et al, 2021), healthcare (Abualigah et al, 2020), etc. to understand person's opinion (Naqvi et al, 2021;Kumari et al, 2021), analyze product reviews (Doo et al, 2021), etc. Although researchers have utilized sentiment analysis in many studies, few studies have utilized emotional aspects (Siering et al, 2018).…”