Automated Performance Measurement in Internal Logistics Systems

Abstract

In addition to economic and on-time order fulfillment, the monitoring of the plant performance and its related key performance indicators is a central task of logistics management and control systems. Currently, the determination and calculation of performance figures within the framework of site acceptance tests of automated logistics systems are plant-specific and, therefore, require a lot of manual effort. In this chapter, the authors develop a concept for the automated determination of performance indicators for storage and conveying systems. Based on a comprehensive literature review, structured expert interviews and including various perspectives from industrial applications the approach is designed. Further, the impact of the proposed concept on the logistics performance of the plant and the adequate selection of a maintenance strategy is discussed.