Authenticity, Involvement, and Nostalgia in Heritage Hotels in the Era of Digital Technology: A Moderated Meditation Model

Abstract

Heritage hotels attract a large number of foreign and domestic tourists by offering luxurious experiences while also providing an opportunity to learn about the history, art, culture, tastes, traditions, and sentiments present in various eras in a region’s history. The literature on heritage lodging buildings is still sparse, limited, and lacking in well-established empirical evidence. The purpose of this study is to examine the relationships between perceived authenticity, visitor involvement, and nostalgia in heritage hotels, with self-congruity serving as a mediator and digital technology as a moderator in the tested relationships. A total of 278 guests of heritage sites participated in this study and the data were analysed by a structural equation modelling and smart PLS program. The empirical results provide evidence that perceived authenticity and visitor involvement positively impact heritage hotel nostalgia experience, this relationship was strengthened by self-congruity as a mediator and was dampened by digital technology as a moderator. Additionally, the theoretical and practical implications regarding the application of these findings to the tourism and hospitality industries are discussed.

Residents’ Environmentally Responsible Behavior and Tourists’ Sustainable Use of Cultural Heritage: Mediation of Destination Identification and Self-Congruity as a Moderator

“…Along these same lines, earlier research has confirmed the link between love and destination identification [41,42]. In this regard, the researchers pointed out that the development and enhancement of positive sentiments towards tourism destinations are crucial for encouraging favorable visitor behavior [5,43] and resistance to a harmful attitude [44]. Thus, tourists who have these feelings resulting from destination identification may be more concerned about the destination environment and have favorable attitudes toward preserving this destination environment because they view themselves as part of it [23].…”

“…In recent years, there has been a noticeable surge in global interest towards sustainable tourism [1][2][3], driven by escalating concerns surrounding environmental preservation and the safeguarding of cultural heritage [4][5][6][7]. At the core of this discourse lies the conduct of residents and tourists within destination locales [6,8].…”

Risks in Relation to Adopting Airbnb Accommodation: The Role of Fear of COVID-19

“…Finally, three criteria were implemented to assess the discriminant validity of the constructs. They were cross-loading, Fornell-Larcker criterion, and heterotrait-monotrait ratio (HTMT) [101,103]. As indicated in Table 2, the outer loading for each latent variable bolded was higher than the cross-loading with other measurements.…”

Farm-to-Fork and Sustainable Agriculture Practices: Perceived Economic Benefit as a Moderator and Environmental Sustainability as a Mediator

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