Abstract:Responding rapidly to extraordinary developments in early 2021, this panel examines the background, development, implementation, and consequences of the latest Australian regulatory intervention in the engagement between content platforms and domestic media organisations: the News Media Bargaining Code (NMBC). The Australian federal government envisioned the NMBC as “a mandatory code of conduct to address bargaining power imbalances between Australian news media businesses and digital platforms, specifically G… Show more
“…Current efforts to integrate online content moderation into state regulatory regimes as part of a transnational "techlash" have raised critical questions about civil liberties, efficacy, and the absence of regulation addressing common carriage, interoperability, or data collection (Hill & Shtern, forthcoming; Puppis & Winseck, 2020). Other examples, such as Australia's News Media Bargaining Code, were criticized as tweaks that served established media players without addressing fundamental questions of either the business model for journalism or platform power over content distribution (Bruns, et al, 2021). Generally, while these efforts have been welcomed as a change from accepting digital platforms as lawless (Suzor, 2019), governors (Klonick, 2017), or online "custodians" (Gillespie, 2018), there remains a criticism that state interventions target elements of online content while accepting market power and individualization over important democratic values, protecting the "common sense" of platform function while asserting the power of the state (Cammaerts & Mansell, 2020).…”
Section: Governance Regimes For Online Contentmentioning
Expectations that commercial actors will act responsibly and for the public good have precipitated a growing number of public controversies as companies either line up to demonstrate their commitment by taking sides on a social issue or are forced to respond to public pressure. These controversies can have knock-on effects for the governance of content and expression, as what is tolerated can easily shift in the face of the intense public criticism that surrounds these controversies.
Media and communications research has speculated on the role of the profit-motive in content moderation on social media but there are gaps in research directly addressing how the advertising industry attempts to institutionalize its interests in appropriate content, as well as in research extending the examination of professional communications beyond advertising-supported media to the wider environment of online content moderation. Given the high stakes of public interventions by commercial actors, a better understanding of their motivations and the regulatory implications of their actions is needed. This dissertation responds to the questions, what motivates corporate social advocacy? How does information circulate in advocacy events? What issues are compatible with corporate social advocacy? And what role does corporate social advocacy play towards governing online content? To answer these questions, it analyzes three public controversies over online content, representing the advertising-supported environment of social media and non-advertising supported environments such as online infrastructure services and gaming and provides a thematic analysis of the professional communications industry perspective on social advocacy controversy. It takes a framework based in a functional public sphere and draws on theories of economies of worth to position corporate social advocacies as “tests of justification” that are revealing of the normative standards applied to commercial advocacy and governance of content. It finds that while controversies can push companies beyond “owned” issues and change the treatment of certain content, the resource intensive and publicly damaging nature of the controversies incentivise controversy-averse approach to moderation, which can chill the creation of content seen as outside the mainstream.
“…Current efforts to integrate online content moderation into state regulatory regimes as part of a transnational "techlash" have raised critical questions about civil liberties, efficacy, and the absence of regulation addressing common carriage, interoperability, or data collection (Hill & Shtern, forthcoming; Puppis & Winseck, 2020). Other examples, such as Australia's News Media Bargaining Code, were criticized as tweaks that served established media players without addressing fundamental questions of either the business model for journalism or platform power over content distribution (Bruns, et al, 2021). Generally, while these efforts have been welcomed as a change from accepting digital platforms as lawless (Suzor, 2019), governors (Klonick, 2017), or online "custodians" (Gillespie, 2018), there remains a criticism that state interventions target elements of online content while accepting market power and individualization over important democratic values, protecting the "common sense" of platform function while asserting the power of the state (Cammaerts & Mansell, 2020).…”
Section: Governance Regimes For Online Contentmentioning
Expectations that commercial actors will act responsibly and for the public good have precipitated a growing number of public controversies as companies either line up to demonstrate their commitment by taking sides on a social issue or are forced to respond to public pressure. These controversies can have knock-on effects for the governance of content and expression, as what is tolerated can easily shift in the face of the intense public criticism that surrounds these controversies.
Media and communications research has speculated on the role of the profit-motive in content moderation on social media but there are gaps in research directly addressing how the advertising industry attempts to institutionalize its interests in appropriate content, as well as in research extending the examination of professional communications beyond advertising-supported media to the wider environment of online content moderation. Given the high stakes of public interventions by commercial actors, a better understanding of their motivations and the regulatory implications of their actions is needed. This dissertation responds to the questions, what motivates corporate social advocacy? How does information circulate in advocacy events? What issues are compatible with corporate social advocacy? And what role does corporate social advocacy play towards governing online content? To answer these questions, it analyzes three public controversies over online content, representing the advertising-supported environment of social media and non-advertising supported environments such as online infrastructure services and gaming and provides a thematic analysis of the professional communications industry perspective on social advocacy controversy. It takes a framework based in a functional public sphere and draws on theories of economies of worth to position corporate social advocacies as “tests of justification” that are revealing of the normative standards applied to commercial advocacy and governance of content. It finds that while controversies can push companies beyond “owned” issues and change the treatment of certain content, the resource intensive and publicly damaging nature of the controversies incentivise controversy-averse approach to moderation, which can chill the creation of content seen as outside the mainstream.
“…Current efforts to integrate online content moderation into state regulatory regimes as part of a transnational "techlash" have raised critical questions about civil liberties, efficacy, and the absence of regulation addressing common carriage, interoperability, or data collection (Hill & Shtern, forthcoming; Puppis & Winseck, 2020). Other examples, such as Australia's News Media Bargaining Code, were criticized as tweaks that served established media players without addressing fundamental questions of either the business model for journalism or platform power over content distribution (Bruns, et al, 2021). Generally, while these efforts have been welcomed as a change from accepting digital platforms as lawless (Suzor, 2019), governors (Klonick, 2017), or online "custodians" (Gillespie, 2018), there remains a criticism that state interventions target elements of online content while accepting market power and individualization over important democratic values, protecting the "common sense" of platform function while asserting the power of the state (Cammaerts & Mansell, 2020).…”
Section: Governance Regimes For Online Contentmentioning
Expectations that commercial actors will act responsibly and for the public good have precipitated a growing number of public controversies as companies either line up to demonstrate their commitment by taking sides on a social issue or are forced to respond to public pressure. These controversies can have knock-on effects for the governance of content and expression, as what is tolerated can easily shift in the face of the intense public criticism that surrounds these controversies.
Media and communications research has speculated on the role of the profit-motive in content moderation on social media but there are gaps in research directly addressing how the advertising industry attempts to institutionalize its interests in appropriate content, as well as in research extending the examination of professional communications beyond advertising-supported media to the wider environment of online content moderation. Given the high stakes of public interventions by commercial actors, a better understanding of their motivations and the regulatory implications of their actions is needed. This dissertation responds to the questions, what motivates corporate social advocacy? How does information circulate in advocacy events? What issues are compatible with corporate social advocacy? And what role does corporate social advocacy play towards governing online content? To answer these questions, it analyzes three public controversies over online content, representing the advertising-supported environment of social media and non-advertising supported environments such as online infrastructure services and gaming and provides a thematic analysis of the professional communications industry perspective on social advocacy controversy. It takes a framework based in a functional public sphere and draws on theories of economies of worth to position corporate social advocacies as “tests of justification” that are revealing of the normative standards applied to commercial advocacy and governance of content. It finds that while controversies can push companies beyond “owned” issues and change the treatment of certain content, the resource intensive and publicly damaging nature of the controversies incentivise controversy-averse approach to moderation, which can chill the creation of content seen as outside the mainstream.
“…The NMBC has been positioned as a move away from 'reactive regulatory policy' (Bossio et al, 2022), such as recent governmental pressure on platforms to curb disinformation flows on the platform in response to the recent COVID-19 pandemic (Rodrigues & Xu, 2020). Instead, the NMBC is an example of the increasing number of more interventionist policy approaches to platform regulation; from the European Union's focus on application of copyright law (Wilding, 2022), to the more recent focus on competition law to remedy perceived market imbalances, as taken by governments in Australia, Canada and South Africa, amongst others (Bailo et al, 2021).…”
Section: The Code In Context: Background and Literature Reviewmentioning
The Australian News Media Bargaining Code (NMBC) is the first successful legislative attempt to compel digital platforms to pay news media organisations for third party news content. This paper focuses on the NMBC after its first year to explore whether the Code was successful in meeting one of its publicly stated purposes; supporting public interest journalism. We argue that the Code delivered outcomes that met the ACCC's policy objectives around an industry power imbalance, but there are several issues that remain unaddressed. Using semi‐structured interviews from Australian news media executives involved in negotiations with Meta and Google during the initial implementation of the Code, we explore: a) how news organisations used financial compensation provided by agreements under the Code, b) how individual organisational priorities were framed and articulated, and c) whether these actions have supported public interest journalism in Australia. Our findings indicate that many of issues with the Code have emerged mostly from the unintended impacts of the Code, including: lack of designation of platforms within the legislation, the registration criteria for news outlets eligible to enter negotiation, and the definition of stakeholder relationships within the legislation.This article is protected by copyright. All rights reserved.
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