Attitude Toward Change: Factors Affecting Hospital Managerial Employees’ Resistance to Change

Amarantou, Vasiliki; Kazakopoulou, Stella; Chatzoglou, Prodromos D.; Chatzoudes, Dimitrios

doi:10.1007/978-3-319-56288-9_34

Cited by 1 publication

(2 citation statements)

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“…The first goal was to examine audiologists' pricing structure and use of service-extender personnel over time. Figure 1 includes survey data on pricing structure between 2004 and 2020 (Sjoblad and Warren, 2011 24 ; Nemes, 2004 25 ; HHTM, 2018 17 , 2020 26 ) 1 , from surveys that asked audiologists to select if they used bundled or unbundled pricing, with three recent surveys providing a hybrid pricing option. Figure 1 indicates prevalence of bundling has decreased over time, from about 80% to near 50%, with a concomitant increase in other pricing.…”

Section: Pricing Structure and Extender Personnelmentioning

confidence: 99%

“…Change is crucial in health-care organizations, as it allows practitioners to achieve professional objectives, meet patient needs, and survive within dynamic, competitive environments. 1 Change within audiology will be critical for the profession to thrive in response to pressures acting on the profession, such as increased competition from nontraditional products and services, projected shortages of audiologists, and practice changes required during the novel coronavirus disease 2019 (COVID-19) pandemic. Audiologists must understand and respond effectively to competition to remain financially viable.…”

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confidence: 99%

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Change Resistance and Clinical Practice Strategies in Audiology

et al. 2022

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Background: Audiology is experiencing pressure from market forces that may change the profession’s nature. Research suggests understanding resistance to change and organizational culture may provide insights that facilitate change. Purpose: This study was designed to examine audiologists’ resistance to change, organizational culture, and clinical practices related to hearing aid pricing and audiology assistants. Research Design: This study utilized a cross-sectional, non-experimental, survey design. Study Sample: Participants were 205 US audiologists, representing diversity across experience, work setting, and location. Data Collection: The study-designed survey examined demographics and clinical practice strategies. Resistance to Change (RTC) scale examined disposition towards change. Organizational Culture Profile (OCP) examined organizational culture perspectives. Results: The majority (52%) of respondents use bundled pricing but 42% of these repondents anticipate transitioning to unbundling. Use of hybrid pricing is increasing. Service-extender personnel were reported by 41%; in addition, 32% who did not report audiology assistants were employed currently, anticipate they will in the future. Results indicated lower resistance to change and greater years of experience were associated with more positive perceptions about organizational culture. Pricing structure was related to experience. Conclusions: Trends indicate use of bundled pricing is decreasing, use of hybrid pricing is increasing, and employment of audiology assistants is increasing. Experienced audiologists are more likely to report unbundled and hybrid pricing compared with less experienced audiologists. Key Words: Audiologist, Resistance to Change, Organizational Culture Abbreviations: Audiology Assistant (AA), Hearing Instrument Specialist (HIS)

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Section: Pricing Structure and Extender Personnelmentioning

confidence: 99%

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confidence: 99%