Attitude Assessment in Organizations: Testing Three Microcomputer-Based Survey Systems

Rosenfeld, Paul; Doherty, Linda M.; Vicino, S. Mitchell; Kantor, John; Greaves, Jean

doi:10.1080/00221309.1989.9711119

Cited by 32 publications

(15 citation statements)

References 10 publications

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“…These studies confirmed the findings that significant differences in mean scores between paper-based and web-based questionnaires do not exist. [Kantor, 1991;Rosenfeld et al, 1989]. Finally, having the surveys collected by the web prevented errors in data entry that can be introduced when paper surveys are used [McCoy and Marks, 2001].…”

Section: Methodsmentioning

confidence: 99%

Global Diffusion of the Internet VII- Teledensity Growth Strategies for Latin America: The Case of Colombia and Ecuador

McCoy

Mbarika

2005

CAIS

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The Internet in developing countries grew substantially in recent years. Given the large income disparities and low telephone penetration rates in most Latin American countries, only about 4% of the region's population can access the Internet. The International Telecommunication Union reports that teledensity (the number of telephone land-lines per 100 people) in Latin America is currently at about 10.8%. Prior research identified specific factors that hinder growth of teledensity in developing countries and specific strategies used to overcome such limitations. This study investigates Latin American telecommunication stakeholders' perspective of how these strategies can be used to address teledensity growth in the region. Survey participants (Latin America's telecommunications stakeholders) analyzed the strategies critically and modified, enhanced, or added new insights. Using appropriate statistical procedures we examined the telecommunications stakeholders' perceptions to find potential solutions the low teledensity problem. Qualitative comments to support the stakeholders' responses are reported, together with future research implications.

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Section: Methodsmentioning

confidence: 99%

Global Diffusion of the Internet VII- Teledensity Growth Strategies for Latin America: The Case of Colombia and Ecuador

McCoy

Mbarika

2005

CAIS

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“…Moreover, organizational decision makers who witness the ease with which Web-based survey data are collected may request surveys more and more frequently. In short, without the natural barriers of conventional surveying, there is the potential for surveying gone amuck, which can lead to a variety of problems, including: (a) poorly thought out, designed, and/or hastily implemented surveys that fail to capture the desired information and in turn irritate leaders and employees; (b) over reliance on questionnaires when surveying may not be the most appropriate needs assessment technique for data collection; (c) poor participation in future surveys (Luong & Rogelberg, 1998); and (d) low morale or negative employee reactions, which can result when decision makers are not in a position to promptly act on the large stockpile of employee input that has been collected (Rosenfeld, Doherty, Vicino, Kantor, & Greaves, 1989). All of these problems undermine the truly important questionnaires and the organizational development goals that surveys are used to facilitate.…”

Section: Lessons Learned and Practical Considerationsmentioning

confidence: 99%

From Paper to Pixels: Moving Personnel Surveys to the Web

Thompson

Surface

Martin

et al. 2003

Personnel Psychology

126

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Practitioners are not adequately prepared to handle concerns related to the acceptability of the online survey medium from the worker's viewpoint because the literature has only begun to address this issue. This study assessed reactions to Web‐based questionnaires while moving an organization's climate survey online. Initial questions, posed via a paper‐and‐pencil instrument, gathered opinions concerning online surveys (n= 437). A Web‐based climate survey was then created and piloted (n = 98). Afterwards, die finalized instrument was administered (n= 403), and a follow‐up questionnaire was disseminated (n= 175) to further gauge workers' reactions. Despite some initial anonymity concerns, most personnel were amenable to online surveying, and the Web‐based medium did not appear to discourage participation from any subgroup (based on gender, race, military versus civilian classification, and workgroup size comparisons). This article, which is intended for practitioners considering the transition to Web‐based surveys as well as those interested in evaluating and improving current Web‐based survey processes, outlines issues regarding online survey implementation, offers a tool for evaluating survey software, and concludes with lessons learned and avenues for future research/practice.

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“…One is included free with the software accompanying William Sims Bainbridge's text, Survey Research: A ComputerAssisted Introduction. Most commercial packages cost in the $400 range and up (e.g., PeopleFacts: The Opinion Processor, $395); The Survey ($495); The Survey System ($500); Synthesis ($995); and PcIStargraph ($2,500 to $4,500 depending on version) (see Rosenfeld, Doherty, Vicino, Kantor, & Greaves, 1989).~ Software Packages There are a large array of software packages for computer assistance of various aspects of survey research. Without counting the large number of statistical packages relevant to survey research, a few specifically survey-oriented packages can be mentioned here as illustrations of different types.…”

Section: Computer-assisted Survey Research and Continuous Audience Rementioning

confidence: 99%

Computer-Assisted Survey Research and Continuous Audience Response Technology for the Political and Social Sciences

Vasu¹,

Garson²

1990

Social Science Computer Review

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Survey research is chosen as this year's theme in the review of the state of the art of computing in political science because of its importance to this discipline. However, coverage applies to other social science disciplines as well. This essay reviews use of computers in computer-assisted survey research (CASR), computer-assisted interviewing, computer-assisted telephone interviewing (CATI), computer-assisted personal interviewing (CAPI), touch-tone data entry (TDE), and related technologies. A second portion of the essay gives special attention to continuous audience response technology (CART), with an example—the California Proposition 103 campaign.

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Attitude Assessment in Organizations: Testing Three Microcomputer-Based Survey Systems

Cited by 32 publications

References 10 publications

Global Diffusion of the Internet VII- Teledensity Growth Strategies for Latin America: The Case of Colombia and Ecuador

Global Diffusion of the Internet VII- Teledensity Growth Strategies for Latin America: The Case of Colombia and Ecuador

From Paper to Pixels: Moving Personnel Surveys to the Web

Computer-Assisted Survey Research and Continuous Audience Response Technology for the Political and Social Sciences

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