“…Trust provides a context, in which patients and providers can work effectively to establish and achieve care objectives (Perry, et al, 1999;Mechanic & Meyer, 2000). Several studies have found that system trust could help the development of interpersonal trust, but it is not known how interpersonal (generalized/horizontal) trust affects institutional trust (Hall, Camacho, Dugan, & Balkrishnan, 2002;Gilson, 2003).…”