At a Decade: Centers of Excellence in Culturally Competent Care

Abstract

Mission:The Permanente Journal is published for physicians, practitioners, and nurses to create and to deliver superior health care through the principles and benefits of Permanente Medicine.Permanente Medicine is preventive, innovative, evidence-based, population care practiced by a multispecialty group, using an electronic health and medical record, and focused on patient relationships and outcomes.

The Challenges of Providing Culturally Competent Care Within a Disability Focused Team

“…The study provided an in-depth insight into the experiences of service providers working with cultural diversity in health and social care services. This is particularly relevant to the nursing profession and highlights the importance of enhancing cultural competency as a means of improving health outcomes for patients and removing health disparities (Department of Health, 2012; Tervalon, 2009).…”

“…In an increasingly multicultural society, the need to provide culturally sensitive services to ethnic minorities is likely to become more important. There has been an emphasis on terms such as “cultural competence,” “cultural diversity,” and “cultural awareness” within health and social care services, which have all put pressure on public bodies in terms of delivering equality and diversity in care (Tervalon, 2009). For example, documents such as the “Toolkit for Cultural Competence in Master’s and Doctoral Nursing Education” (American Association of Colleges of Nursing, 2011) and “Learning Difficulties and Ethnicity: Updating a Framework for Action” (Department of Health, 2012) in the United Kingdom, offer guidance on cultural competence.…”