Asthma Patients’ Satisfaction with the Frequency and Content of Pharmacist Counseling

Liu, Mimi V.; Jennings, J. Phillip; Samuelson, Wayne M.; Ce, Sullivan; Veltri, Joseph C.

doi:10.1016/s1086-5802(16)30467-3

Cited by 34 publications

(34 citation statements)

References 23 publications

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“…The findings indicate that the majority of patients thought that their current state of health could improve in the future, which may indicate that their disease is currently not under the best control possible and (or) that patients feel positive towards the future. The latter is confirmed when compared to studies looking at the proportion of patients using the emergency room in the previous month: according to recent data from a National study 19 , this figure increases to around 50% when considering visits during the previous year, instead of one month. The same study revealed that around 70% of asthmatic patients have difficulties in performing activities and physical exercise, and 78.2% said they felt limited when performing energetic activities.…”

Section: Discussionmentioning

confidence: 53%

Assessing the pharmaceutical care needs of asthmatic patients

Costa¹,

Duggan

Mil

2004

Pharm World Sci

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The tool needs further development to ensure its validity and utility in practice. This will provide greater insight into patients' perceptions of their healthcare needs, which can allow health professionals to target their interventions. Such a tool may then be used in pharmacies that intend to change their current practice, to raise pharmacists' awareness of patients' demands. Developing ways to meet those needs will ultimately lead to an increased quality service and therefore 'client' satisfaction.

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Section: Discussionmentioning

confidence: 53%

Assessing the pharmaceutical care needs of asthmatic patients

Costa¹,

Duggan

Mil

2004

Pharm World Sci

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“…All 24 studies included in this review, focussed on patient satisfaction as an outcome measured for either general [28][29][30][31][32][33][34][35][36][37][38] (46%), intervention [39][40][41][42][43][44] (25%) or cognitive [45][46][47][48][49][50][51] (29%) services. Apart from being measured as an outcome of a service, no studies reported research aimed at exploring purely patient satisfaction.…”

Section: General Overviewmentioning

confidence: 99%

“…While most of the studies conducted in all service types--general, intervention and cognitive, were interested in obtaining views of regular pharmacy clientele, a few targeted specific populations such as patients with asthma [39,45], diabetes [34], coronary heart disease [49], HIV [35] and those on anticoagulation therapy [47] and antidepressant therapy [41].…”

Section: Sample Populationmentioning

confidence: 99%

Measurement of patient satisfaction with community pharmacy services: a review

2009

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This review found that patient satisfaction has been measured within the community pharmacy context to a certain degree. Further research is needed to develop and test instruments based on theoretical frameworks, to test satisfaction pre and post hoc and in well designed randomized controlled trials and to measure changes in satisfaction over time. Novel approaches involving an understanding of expectations and preferences of patients and matching these to the services provided also need to be explored.

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“…3 In another study patients were dissatisfied with the role of pharmacist as an education provider and perceived pharmacist as a poor counsellor concerning asthma medications in the community pharmacy settings. 4 Literature have revealed that patients' knowledge and expectation of pharmacist varies considerably and is influenced by many factors as Wiederholt and Rosowski supported the notion that the type of pharmacy practice site can influence patients' expectation. 5 Another study reported a significant difference in expectations for pharmaceutical services based on age.…”

Section: Introductionmentioning

confidence: 99%

Patients' opinion of pharmacists and their roles in health care system in Pakistan

Khan¹,

Khan²,

Ahmed³

et al. 2013

Journal of Young Pharmacists

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a b s t r a c tBackground: Pharmacistepatient association is a decisive component in improving health care system. To offer patient centred services, the pharmacists need to fully understand patients' perspectives and views to meet their needs and expectations. Purpose: To evaluate patients' perception of pharmacist and pharmacy practice in Pakistan. Methods: A cross sectional study was conducted between July and September 2012 on patients attended out-patient clinic in a teaching hospital of Pakistan. By using raosoft sample size calculator, questionnaires were distributed to a sample of 376 patients. Questionnaire included different section which evaluated the demographic information, frequency and reason of interaction, perception and choice of pharmacy. Statistical analysis was done by using SPSS (v.17). Results: A total of 301, out of 376, surveys returned giving a response rate of 80%. 51.8% (n ¼ 156) participants interacted with pharmacist on regular basis. The major reasons of interaction were drug alternative and drug availability queries (41.5%, n ¼ 125 and 26.2%, n ¼ 79). The finding also showed that 84.1% (n ¼ 253) of participants agreed that pharmacists are important part of health care system. Interestingly, all the patients (n ¼ 301) either agreed or strongly agreed that discount was the major influencing factor on their choice of pharmacy. Conclusion: The patients' perception of pharmacist in Pakistan was generally positive but their understanding is very primitive as majority of the patients are unaware of pharmaceutical care services. However, they are more devoted to witness such services being practiced in Pakistan. This transition in practice could be brought into certainty by proactive involvement of pharmacists in community setup.

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Asthma Patients’ Satisfaction with the Frequency and Content of Pharmacist Counseling

Cited by 34 publications

References 23 publications

Assessing the pharmaceutical care needs of asthmatic patients

Assessing the pharmaceutical care needs of asthmatic patients

Measurement of patient satisfaction with community pharmacy services: a review

Patients' opinion of pharmacists and their roles in health care system in Pakistan

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