Associations between workers' health, and non-standard hours and insecurity: the case of home care workers in Ontario, Canada

Zeytinoglu, Işık U.; Denton, Margaret; Plenderleith, Jennifer; Chowhan, James

doi:10.1080/09585192.2014.1003082

Cited by 24 publications

(52 citation statements)

References 45 publications

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“…For example, retail work is perceived to be preferable, having fixed shifts and being less stressful (Broadbent, 2014). Research in Canada further demonstrates that non-standard hours and casual employment contracts create dissatisfaction and stress in domiciliary care workers (Zeytinoglu et al, 2015). Care workers struggle to reconcile the competing demands of management and care recipients, and, while limited, evidence is emerging of links to increased labour turnover (Taris et al, 2003).…”

Section: Fragmented Timementioning

confidence: 99%

“…Care workers struggle to reconcile the competing demands of management and care recipients, and, while limited, evidence is emerging of links to increased labour turnover (Taris et al, 2003). Zeytinoglu et al (2015) suggest stress increases in shorter visits that create work intensification as care workers are required to work faster. Interestingly, Brown and Korczynski (2010) argue that the nature of care means workers continue to offer discretionary effort to deliver good care to recipients, even when lowering commitment to service providers.…”

Section: Fragmented Timementioning

confidence: 99%

“…'Tired' was a description frequently used by all care workers (as per Zeytinoglu et al, 2015), and mirrored by service providers who suggested care workers could suffer from physical and emotional exhaustion. Labour shortages also created a vicious circle of long working hours (Bessa et al, 2013) and sickness absence, resulting in stress and burnout (as per Taris et al, 2003): While most care workers experienced intrinsic job satisfaction derived from caring (Carr, 2014), this co-existed alongside extrinsic dissatisfaction (King et al, 2013), particularly evident in respect of fragmented time.…”

Section: Visit Lengthmentioning

confidence: 99%

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Fragmented time and domiciliary care quality

Atkinson

Crozier

2020

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Purpose The purpose of this paper is to examine the marketization of domiciliary care, its consequences for employment practice, specifically fragmented time, and the implications for care quality. Design/methodology/approach Focus groups and face-to-face or telephone interviews were conducted with care commissioners, service providers and care workers across Wales. There were 113 participants in total. Findings These demonstrate fragmented time’s negative consequences for service providers, care workers and, ultimately, care quality. Research limitations/implications No care recipients were interviewed and care quality was explored through the perceptions of other stakeholders. Social implications For policy makers, tensions are evidenced between aspirations for high-quality care and commissioning practice that mitigates against it. Current care commissioning practices need urgent review. Originality/value The research extends the definition of fragmented time and integrates with a model of care quality to demonstrate its negative consequences. Links between employment practice and care quality have only previously been hinted at.

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Section: Fragmented Timementioning

confidence: 99%

Section: Fragmented Timementioning

confidence: 99%

Section: Visit Lengthmentioning

confidence: 99%

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Fragmented time and domiciliary care quality

Atkinson

Crozier

2020

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“…Many studies, when investigating stress, do not clearly distinguish the dimensions of stress. For the current study, we make a distinction between sources of stress and types of stress (such as symptoms of stress) (Denton, Zeytinoglu, Davies, & Lian, 2002;Zeytinoglu, Denton, Plenderleith, & Chowhan, 2015), and focus on symptoms of stress conceptually and empirically (definitions for the main variables of interest are discussed in more detail in the methods section below). Thus, in the current study, the focus is not on job stressors (i.e.…”

Section: Definitionsmentioning

confidence: 99%

Corporate Social Responsibility within Social Media-Stakeholder Relations Strategies: Case of Turkish Stock Exchange Companies

Saatçi

Erdönmez

2015

BMS

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Emergence and dominance of internet has changed the rules of the business world. Customer centric strategies became customer participated actions with the rise of social networks where all functional strategies of the firms are continuously being reshaped according to customer values. At the same time, concerns of customers as the buyers in terms of cost and quality are also backed up with their concerns as a member of the society where the organizations have direct impact on, which can give a clear explanation for the enhanced corporate social responsibility movement of the last decade. Philanthropic act of organizations are also considered as the fifth P of marketing which is also channeled through new media such as Face book, YouTube, LinkedIn, Twitter and YouTube. This paper intends to investigate 53 Turkish Holding companies which are register to Turkish Capital Market Board-and therefore, have to declare their social responsibility projects according to corporate governance rules-with an aim to contrast these projects' prevalence in the social media and strategic use of marketing elements accordingly to frame the Turkish perspective.

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“…For the current study, we make a distinction between sources of stress and types of stress (such as symptoms of stress) (Denton, Zeytinoglu, Davies, & Lian, 2002;Zeytinoglu, Denton, Plenderleith, & Chowhan, 2015), and focus on symptoms of stress conceptually and empirically (definitions for the main variables of interest are discussed in more detail in the methods section below). Thus, in the current study, the focus is not on job stressors (i.e.…”

Section: Definitionsmentioning

confidence: 99%

Understanding the Mediating Role of Symptoms of Stress on the Perceived Access to Training and Job Satisfaction Relationship

Chowhan

Zeytinoglu

Denton

et al. 2015

BMS

Self Cite

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The purpose of this study is to examine the mediating role of symptoms of stress on the relationship between perceived access to training and job satisfaction. The changing nature of work (i.e. workplace and job complexity) has implications for stress and job satisfaction outcomes. Concerns about stress and job satisfaction levels and their link to performance have created interest in training interventions to improve the adequacy of knowledge and skills. A cross-sectional questionnaire survey of 1396 nurses was collected from three large teaching hospitals. The positive relationship between employees' perceived access to training and job satisfaction is increased by the partial mediation of symptoms of stress. Based on the evidence of this study, we recommend human resource staff and managers focus on training as a factor enhancing job satisfaction and mitigating stress.

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Associations between workers' health, and non-standard hours and insecurity: the case of home care workers in Ontario, Canada

Cited by 24 publications

References 45 publications

Fragmented time and domiciliary care quality

Fragmented time and domiciliary care quality

Corporate Social Responsibility within Social Media-Stakeholder Relations Strategies: Case of Turkish Stock Exchange Companies

Understanding the Mediating Role of Symptoms of Stress on the Perceived Access to Training and Job Satisfaction Relationship

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