Association of work performance with absenteeism and presenteeism among support workers in a medical school hospital, Thailand

Abstract

PurposeThe aim of the study is to determine the prevalence of absenteeism and presenteeism and explore their association with work performance among support workers in a medical school hospital in Thailand.Design/methodology/approachA cross-sectional study was conducted among 1,102 support workers in the Faculty of Medicine Ramathibodi Hospital, Mahidol University, in June–August 2020. The World Health Organization Health and Work Performance Questionnaire (HPQ) was used to assess absenteeism, presenteeism, work performance and related factors. Multiple logistic regression was used to examine the association between current work performance and absenteeism and presenteeism in the past year.FindingsA total of 505 (45.8%) support workers completed the self-report questionnaire. Prevalence of sickness absence, non-sickness absence and presenteeism in the past year was 54.2%, 81.4% and 48.1%, respectively. Sickness absence and presenteeism in the past year were significantly associated with increased odds of poor work performance: (OR 3.05, 95% CI: 1.24–7.49) and (OR 5.12, 95% CI: 2.25–11.64), respectively. Support workers with high levels of stress and burnout were 3.89 (95% CI: 1.56–9.68) and 2.66 (95% CI: 1.50–4.72) times more likely to report poor work performance.Originality/valueSickness absence and presenteeism are associated with poor work performance in hospital support workers. Other factors such as stress and burnout also contribute to poor work performance, and interaction among these factors needs further research. To improve productivity, hospital administrators might consider intervention programs to enhance work performance among workers with sickness absence and presenteeism.

Prevalence and Factors Associated with Sickness Presenteeism among Thai and Foreign Teachers Following the End of COVID-19 Public Health Emergency of International Concern

“…Historically, SP research has primarily focused on medical professionals. 16,17) Both educators and healthcare practitioners have been designated as occupational groups with heightened sus-ceptibility to SP, as highlighted in previous literature. 27) The inherent nature of these professions necessitates unwavering dedication to their respective roles, often compelling individuals to persist despite potential health issues.…”

Work performance among healthcare workers with post COVID-19 syndrome and its relation to antibody response

“…Although absenteeism and presenteeism and its effect on work performance among health care workers were previously studied [ 10 , 11 ] , in the group of HCWs with post-COVID-19 syndrome there has been limited studiest and to the best of our knowledge WHO-HPQ was not previously performed in this group. Disruption of work life was demonstrated in 8% of HCWs experiencing long-term symptoms bearing in mind the study population had mild COVID-19 [ 20 ].…”

“…The tendency to continue working despite feeling unwell may be because of heavy workloads, shift work and irreplaceable duties [ 9 ] and the COVID-19 pandemic resulted in an intense work overload for HCWs. Absenteeism and presenteeism among HCWs have been widely studied [ 10 , 11 ] but not as a part of the current pandemic in post-COVID-19 syndrome patients.…”

The Learning Environment of a Far-Flung National High School: Stakeholders’ Perspective

“…According to Desalegn et al, (2021), it is common for this phenomenon to be accompanied by a significant prevalence of absenteeism and subpar academic achievement. According to Tangchareonsamut et al, 2021;Karlberg et al, 2022;and Ullah et al, 2021, there is a higher propensity among students to engage in deviant behavior, exhibit rebellious tendencies, and display passivity, as opposed to demonstrating motivation to attend school, engage in academic pursuits, and exhibit productivity.…”